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I am completing a job application for a job in customer services and one of the questions is what is your greatest achievment to date? What was the situation? what action did you take? and what was the result?

please can someone give me some inspiration on what to put.

5 stars up for grabs on this one!!

2007-08-01 01:43:18 · 5 answers · asked by Smudger 2 in Business & Finance Careers & Employment Other - Careers & Employment

5 answers

Since you are applying for a job in customer service I think what would help you the most is a case of how you helped someone. Maybe you tutored a group of classmates in some difficult assignment and they passed the course.

2007-08-01 01:50:42 · answer #1 · answered by Jabberwock 5 · 0 0

What the employer is looking for is a little deeper than you might think. They are looking for YOUR definition of achievement (helps them understand what MIGHT motivate you). They are also looking at how you manage difficult situations - what you find difficult or challenging.

There is a saying in Human Resources, there is NEVER a problem - just coaching opportunities. The general rule of thumb on this - is there are no WRONG answers. But there are inappropriate answers. Don't get too personal. Great topics to think about: education (which school to apply to and what did you have to do over and above to get accepted to the one of your choice) if you played in sports - when you trained and won or improved. If you have been in the workforce and faced a difficult situation - merger, down sizing, made a suggestion to management that saved the company money, time or improved a process.

Make your answer fit YOU. Have some passion about when speaking (OWN IT). It is YOUR personal achievement - your interviewers are looking for insight - not a Nobel piece prize winner =)

Hope this helps,

2007-08-01 02:24:20 · answer #2 · answered by Anonymous · 0 0

Think about what you consider your greatest achievement - it doesn't have to be work related or important to anyone else - maybe it's restoring an old car. The point is to document how you tackled the situation and that you brought it to satisfactory completion.
Good Luck!

2007-08-01 02:17:16 · answer #3 · answered by Susan N 1 · 0 0

THink of advice you gave a friend, or someone in need. Think of when you took time to help someone in need, and they turned their lives around. Think of actions of live instead of retribution you took with family members. The rest is easy.

2007-08-01 01:52:03 · answer #4 · answered by Legandivori 7 · 0 0

I'd start with a compliment, maybe ask some questions: "Where you from?" "What do you think of the club?" "Liking the Summer?" That kind of thing.

2016-05-19 22:34:21 · answer #5 · answered by ? 3 · 0 0

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