Cashiers, help!?

Question

I've just started my first job as a cashier. I do fine except for those times when a customer says "Wait, I have change here.. I'd like less back" After i've already rung up their transaction. How do I go about figuring out what to give them back at this point?

EXAMPLE: Total comes out to 13.32 and someone hands me a 20 dollar bill but then says "Wait, I think I have some change here" after i've already rung in the 20.

Um, i KNOW how to count back change. I DON'T know what to do when they change around what they're giving me, AKA saying "Oh wait, I have some change here, give me less change back" after i've already hit the total.

Answer 1

I agree, good answers and very nice of MOST to help a new cashier simplify her job and assist her in doing it more efficiently. The exception is the JERK first answer. How can you criticize someone for trying to do a better job? People like you make me sick. The world would be a better place without people like you.

Answer 2

You wait until they give you the change. If it is 3 cents then you would count the money back 5 cents is twenty five and then give them 3 quarters that would be 14, then $1 is 15, then a 5 is 20. I worked for years as a cashier in truckstops and had to make change all of the time. It irks me when people don't count back my change. I even had to sell items without power so I had to figure everything including salestax by hand. That was a long shift because when the power came back up guess who had to put it all in the computer so the inventory was correct.

Answer 3

Ok, well the register should tell you to give back $6.68 and they hand you $0.32 or $0.07 in which case you would give them back $7 for the $0.32 or $6.75 for the $0.07. There are two ways of doing this in your head. You can either add the change they give you to the change you owe them ($6.68 + $0.32) or you can subtract it from their total ($13.32 - $0.32). Whichever way you chose they still get $7 back. And that is what they want. Less change, more green. Or silver, nobody likes pennies anymore. Hope this helped you out.

Answer 4

I was a cashier for 6 years, this is quite common. You just have to figure out the total in your head, and give them the correct change back.

Answer 5

I'm not sure what you are asking, but I faced the problem of counting back change to people once they changed what they gave me. Here's a rule of thumb:
If the total is $19.82, and someone hands you $20.02, they are just trying to get two dimes back instead of a dime, nickle and three pennies. Just add the spare change they gave you to the amount you should be giving them in change. If you find yourself giving back five pennies, just go back and grab a nickle.
Soon, you'll get the hang of it, and you won't even have to count it up.
Hope this helps.

Answer 6

If you can't do the math in your head, ASK them if they have any coins BEFORE you enter the total in the register. This method works EVERY time.

PS. What does this have to do with "Law Enforcement & Police"?

Answer 7

All good answers already. But why is that in the LE section?

Answer 8

its called MATH i realize that they have stopped teaching that in school when a kid can't figure out how much change to give back without the use of a computer..i can't tell you how many times ive had to tell the poor confused cashier what change im due because they are in high school and dont know how to add 5+2 anymore

Answer 9

Ask your manager so you do it correctly and do not get in trouble later for an incorrect balance in your till.

Answer 10

problematic factor. query on yahoo. that will can help!