customer say cashier short changed her $100,what shld cashier do?

Answer 1

The cashier should tell that customer to come back the next day after she or he has counted his cash drawer. If it is over 100.00 dollars then I would say the cashier did short change the customer but if the cash drawer isnt over this customer is trying to pull a fast one. How can you short change someone that much money in the first place, what did they pay with, a 500.00 dollar bill??????

Answer 2

The cashier must immediately "ring out" the register for a count down. For a dispute of this size, only the bills need to be removed and returned to the drawer in ascending order. This will allow business to continue with minimal delay.

The denominations count should be listed separately on the back of the tape. A comparison to the previous count down will indicate the balance within the few dollars in change. If the customer still objects, the accuracy can also be confirmed by the "end of day" count. Offer to telephone with the results at that time.

Both the phone number and drivers license information should be included on the tape. Realizing that any shortages must be covered by the staff, an honest or mistaken person will readily understand and cooperate. I hope this is just a hypothetical. Good Luck.

Answer 3

A smart cashier NEVER puts the customers money in the drawer until after they have successfully delivered the appropriate change to the customer.

Answer 4

cashier should call the manager and the manager can temp close down that line and do a fast count of money and total amount of sales and see who is right. as a friendly tip when i used to work as a cashier i never put the bill in to my drawer until i had mad the change and counted it out to the customer. good luck

Answer 5

The cashier might desire to assume that she made a mistake, and say sorry to the customer for the inconvenience. call over a supervisor, enable the customer to describe the issue, and the govt will count quantity the drawer down maximum suitable there. If that's $one hundred over, then he will supply the customer her a reimbursement, if no longer, then she's full of it. As a cashier, you will possibly desire to on no account convey your guy or woman opinion interior the issue.

Answer 6

how did she get short changed 100 in the first place? have the manager count the drawer and view the camera for how much change was given to the customer

Answer 7

todays tech.you can look up a transaction on any given register number and employee number and you can resolve it that way. or a register audit and go through the detail tape i don't know what your situation is and it depends on how much the customer said they gave you as tender and how much as cashier you took from the customer or the customer maybe trying make some cash... always count and repeat how much customer gave you. cash, check,atm, charge. whatever the customer is paying with. cya...cover your a_ _ !

Answer 8

cashier should call supervisor over and do a count of the drawer against the amount that the register says they have done while on their shift and see if the drawer is over $100

Answer 9

A good cashier always knows this trick: When a customer hands you their cash, place it on top of the cash drawer, don't put it away yet. Then give the customer their change, count it back to them, and make sure you both agree on the change. Then put the cash he/she gave you into the correct slot. Also, it's a good idea to say the cash they gave you out loud. For example, if they hand you a twenty, say out loud (and make sure they hear you) "Out of twenty?" That way you both know what was handed to you.

Answer 10

run a report on the drawer, pull the drawer and count it. If it's over by $100, the customer is right. If not, the manager can tell him/her the drawer is not short.