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Disconnect printer USB cable, uninstall drivers, reboot PC
Reinstall drivers, connecting printer ONLY when prompted.
After this DO NOT move USB plug or take in/out when PC is on, it can cause the printer to think it's a new machine and reload drivers with incorrect USB virtual port settings.

2007-07-27 06:48:53 · answer #1 · answered by stu_the_kilted_scot 7 · 0 0

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