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I got a bank loan to buy a car, and I had to put the leinholder on the policy. Geico keeps sending me policy documents 2 at a rime about twice a week with different info on them. Some have the leinholfer listed and some have them deleted. They're driving me nuts. They're going to cause my car payment to double if they don't quit monkeying around.

2007-07-26 05:03:49 · 6 answers · asked by Anonymous in Cars & Transportation Insurance & Registration

Geico won't double the car payment. They're the ones that told me the lender would take out their own policy on the car if I don't have colision on it, which I do. I would then have to pay the lender the policy premium, then raising the payment. And don't call me stupid. The problem I'm most concerned about is Geico keeps deleting the lender from the policy.

2007-07-26 10:15:14 · update #1

6 answers

I have to ask, how is this going to double your car payment. If you have paid for insurance coverage, and can prove it, who will be raising your car payment and how? Contact Geico and ask for the office manager to get the paperwork straightened out.

2007-07-26 06:08:14 · answer #1 · answered by sensible_man 7 · 0 0

at one of our meetings, the head guy at Geico got up and stated that he pays $1,000,000/ year and has the same number of policies at the beginning of the year as they do at the end. Their customer service is horrible, claims is average, but you don't have the comfort of knowing that you are taken care of like a local agent would.

You might want check and see what a local agent would cost. That way you are able to walk into an office and get proof that you have insurance. Also, check with your bank and make sure that they say that your insurance is up to date. If they don't, contact GEICO and ask them to send you a dec page with the leinholder showing. Also, let them know that you have now received _____ Documents, some showing a leinholder, some not. The downside to having a company like GEICO is that you are basically the agent. You have to check and make sure that you are getting all the discounts that you can and that the policy is set up correctly. That is why you might be saving a bit each month.

2007-07-26 15:43:13 · answer #2 · answered by buttrfly52 4 · 0 0

You get what you pay for. This is why you want a company that has an agent.

The lender should not raise your payment (by taking out their own insurance) if you can prove you have insurance. I am guessing that is what the problem is. Send what you have so far to teh lender and tell them you are getting it resolved. They should understand.

2007-07-26 14:20:54 · answer #3 · answered by PJ 5 · 0 0

We use Geico and have never had any problems. They have a 24-hour customer service line, and the people that answer the phone are always very friendly.

Try giving them a call, explain what's going on, and see what they can do to fix the problem.

Best of luck!

~Kyanna

2007-07-26 12:12:19 · answer #4 · answered by Kyanna S 4 · 0 0

I had GEICO insurance years ago and obviously they still haven't gotten it right. Their administrative procedures seem to leave quite a bit to be desired. They are also expensive. There are cheaper alternatives. I shopped around and finally got some lower cost coverage.

2007-07-26 12:10:41 · answer #5 · answered by Arthur O 5 · 0 0

That's ridiculous. How is Geico going to double your car payment? That's just stupidity.

2007-07-26 13:12:54 · answer #6 · answered by Anonymous · 0 1

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