Help with computer problem!!!?

Question

My main home page is Mozilla FireFox, last night I downloaded a thing so I could watch tv shows and it also downloaded Google Toolbar, now there is a popup that covers almost all the screen that says "thank you for downloading google" I can't get it off, I tried clicking on the red x thing but it just keeps comming back, even when I shut the computer off as soon as I start it up it comes back on, I can't do anything on FireFox with it on, I had to go to my other homepage internet explorer but I don't really like it, all my stuff is on FireFox, I clicked a place on the pop up and it says to get it off I have to click finish but there is no finish button, has anyone had this problem, what did you do to get the thing off?

Answer 1

start.........control pannel............ add and remove programs

...... find google earth .............uninstall it


if that dosent work than ........start.......programs........accessories..........system tools.......system restore...... and restor pc back to a time before you installed that program thany try 2 instaqll that program again and uncheck the option for google

Answer 2

There should indeed be a Finish button. I wonder if your screen resolution is set so low that it's actually below your screen and you can't see it. Try this:

Right-click your desktop and click Properties.
Click the Settings tab.
Slide the Screen Resolution slider to the right one notch.
Click Apply.

Now try your Firefox browser. If you like the screen resolution, you can keep it by clicking OK on that last box. If you don't like it, once you've found Finish in the Google Toolbar windows, you can move the slider to the left again and click OK.

Good luck!

Answer 3

Do one of two things:
1. Check the website you downloaded the thing to watch your TV shows. SOME people can edit websites so they can control your computer.

2. Delete Mozilla Firefox off your computer and reinstall it. You can reinstall it at: www.mozilla.com
-OR-
www.mozilla.org

I hope this helps!

Answer 4

I never experienced this before. But the things I would do first is to un-install Google Toolbar. Hopefully after you do that, the pop up will be long gone.

Or you could always turn on your pop up blocker on Mozilla, but only if you can access it.

Answer 5

Sounds like you've got spyware. Go to the Lavasoft website and download the free AdAware anti-spyware software and run it. If that does not work, you may need some more advanced help.