TrueCredit.com is owned by Trans Union who is one of the 3 major credit bureaus, the others being Experian and Equifax. I looked at TrueCredit's website for a contact number and not suprisingly I could not find a phone number. It costs alot of money for phone support so they tend to bury the phone number to reduce these costs. The best way to reach them is through the back door by contacting Trans Union directly. Here is the link to their contacts page.
http://www.transunion.com/corporate/personal/consumerSupport/help/contactUs.page
Hope this helps.
Also as a side note, these credit sites TrueCredit.com, CreditExpert.com (experian), and Equifax.com offer a risk score that is not what is used in determining your credit risk. When you apply for credit a scoring model by a company called FICO is used but these credit bureau's, in order to increase profit, sell the public their own homegrown score. It may be close but it is different. Buyer beware.
Good Luck.
2007-07-24 14:56:51
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answer #1
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answered by Scootch 1
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Talk to a Customer Service Team member.
Monday through Thursday, 8 a.m. to Midnight
Friday through Sunday, 8 a.m. to 8 p.m.
Eastern time
Call toll-free
(800) 493-2392
2007-07-24 14:59:01
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answer #2
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answered by acermill 7
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Talk to a Customer Service Team member.*
Monday through Thursday, 8 a.m. to Midnight
Friday through Sunday, 8 a.m. to 8 p.m.
Eastern time
Call toll-free
(800) 493-2392
2007-07-24 15:04:04
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answer #3
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answered by Don 3
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i have no idea either im having the same problem... i have an old card so i changed the card number to it which had no money in it...
thats the only solution i can give you, these jerks on the phone are assholes. gl talking to these double talkers...
2007-07-28 09:11:18
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answer #4
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answered by Dr.e 2
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Looks like they are owned by TransUnion
http://www.transunion.com/corporate/personal/consumerSupport/help/contactUs.page
2007-07-24 14:54:32
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answer #5
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answered by KC 3
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i had an experience like that and had my bank take care of it after many emails between the credit program and myself. they dont like the bank contacting them. lol! try it...it may work for you. good luck!
2007-07-24 14:51:04
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answer #6
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answered by badboy11904 2
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