I am 57 years old and dumb ! I had google earth it froze so I uninstaled it and reinstalled the new one which came with Norton so I was running a Norton scan and I got a blue screen that said it was shutting down windows. It restarted with a blue screen that said I have a problem with nv4_disp what do I do now ? I got it to restart in the safe mode. Please answer fast cause I don't know what to do or how long I can stay in the safe mode. It is running funny !!
2007-07-24 10:33:25 · 7 answers · asked by Star of Florida 7 in Computers & Internet ➔ Software
when u get into the safe mode menu (pressing F8 when the computer starts). You will find at the middle of the list
run the last working configuration and u will get to the time b4 your computer crashed and hopefully b4 installing norton.
2007-08-01 02:53:44 · answer #1 · answered by tarzan_055 4 · 0⤊ 0⤋
Hi Star of Fla,
It seems that Nvidea has had some issues with that. And you're not the only one.
I will post you some links in the "source" list below, have a look at those as I don't want to tell you something that might damage your computer.
Also, I would get Avast and use it, if you have the means of cost, I would buy Bit Defender.
Get rid of norton, also it has a uninstaller/removal tool from symantec (link below)
Hope these help you... good luck.
2007-07-24 17:42:10 · answer #2 · answered by One Computer Guy 4 · 1⤊ 0⤋
Uninstall Nortons from Safe Mode
Install AVG antivirus instead (free, better than nortons, and less of a resource hog)
Or if you insist, after uninstalling Nortons, restart and reinstall nortons.
2007-07-24 17:36:58 · answer #3 · answered by TNguy 6 · 1⤊ 0⤋
uhhh well it let you run the computer so i dont think its the blue screen of death or w/e my computer just shuts off and goes blue with a bunch of writting for a split second but its just because i am short on memory if i was you i would just call tech support and they can walk you through how to get rid of it some are free some cost money good luck
2007-07-24 17:39:18 · answer #4 · answered by ☮ 5 · 0⤊ 0⤋
Uninstall the software while in safe mode. When it boots up normally - just to make sure do a system restore to the day (on/before) you installed.
2007-07-24 17:40:55 · answer #5 · answered by againyourright 4 · 0⤊ 0⤋
I agree with TN, Norton has a bad reputation for causing computers to crash. It used to be an excellent anti-virus program but these days it's a liability.
AVG is much better.
2007-07-24 17:39:33 · answer #6 · answered by Anonymous · 1⤊ 0⤋
Let it run into safe mode and then reboot
2007-07-24 17:36:43 · answer #7 · answered by Korey K 2 · 0⤊ 0⤋