I have to deal with a person who is in her 30s and still acts like a child. Doesnt want to do her work always taking breaks. When i ask her general work questions she wants to raise her voice to me, like a kid instead acting like a professional. What should I do because i have to deal with her on a daily basics and I don't want the office or the people we service to suffer because of her attitude.
2007-07-23 08:37:48 · 9 answers · asked by TD 3 in Business & Finance ➔ Careers & Employment ➔ Other - Careers & Employment
Since she seems intent on behaving like a child, treat her liek one. Explain things to her slowly and patiently, in a quiet, calm voice. The louder her voice gets, the calmer yours should get - she'll make herself look like a screaming idiot and you'll appear quiet and professional by comparison.
When she leaves for a break, ask when she'll be back so you can sit down and review x project with her. Ask a little more loudly so that coworkers overhear. When they hear you ask that question every 20 minutes, they'll realize she is taking way too many breaks.
Now that you have some other folks on your side, make an appointment to talk this over with the boss. Again, your tone is the concerned but exasperated parent. something like this should do it," Boss, I wanted to talk to you about Amanda Absent. I'm concerned that others are overhearing when I ask her for the files and she raises her voice to me. I've tried to respond calmly and quietly, but that just seems to provoker her even more. I don't want other employees to be distracted; I've already overheard a few complaints. " Then keep quiet and let the boss tell you how he plans to deal with Amanda.
Good luck.
2007-07-23 09:29:36 · answer #1 · answered by Mel 6 · 1⤊ 0⤋
I'm working with someone like that now. She is unprofessional and paranoid that her "power is being taken away" when the real issue is that she's not doing her job. The only way I can deal with her is to ignore her ignorance as much as possible. Since I have to deal with her closely on a day to day basis, it would only be more difficult if I tried to deal with her issues. I talk to her as I need to for work, but don't become chatty, I don't associate with her at breaks... Generally, unless it has something to do with my job, I ignore her. When I do have to deal with her, I do so on a professional, serious level.
If this woman is in a position to influence customers, these issues should be taken to her manager. A word of caution - if this woman has been there a long time, and you haven't, look for little support in managment - it could also be detremental to you.
I'm looking for another job.
2007-07-23 15:51:12 · answer #2 · answered by karat4top 4 · 1⤊ 0⤋
Are you the manager? or her superior? If so....insubordination!! Write her up! If your not than you need to approach your manager with specific examples of her behavior. Keep it in an e-mail to yourself so there are no discrepancies in the time and date. The biggest mistake made by managers is not immediately taking care of a "problem" employee. They end up loosing their good employees because of it. Have you tried having a conversation with her about how you feel? It's not going to go away on it's own, unfortunetly if you want it corrected you'll have to take action some where. Good luck!
2007-07-23 16:42:28 · answer #3 · answered by Pennstate98 1 · 1⤊ 0⤋
The situation for you and your customers will never change unless you discuss this with your supervisor or manager.
If you're in a place where it does no good to talk to the management, then it's time for a job change. That's a bad place to be in.
2007-07-29 17:10:09 · answer #4 · answered by Let me steer you 7 · 1⤊ 0⤋
Keep your conversations with her short and professional. Always be courteous and professional to her. If you want to, you can bring up to her what she's doing. She may not be aware of it -- she may be and just not care, too. You should do this with extreme caution because it can cause more trouble.
2007-07-23 16:14:03 · answer #5 · answered by StacieG 5 · 0⤊ 0⤋
Report to your supervisor- and make it SPECIFIC examples not vague allegations (acts like a child, How does she act like a child??????). Give several examples, state to your supervisor HOW its impacting your ability to serve clients!
2007-07-23 15:48:34 · answer #6 · answered by professorc 7 · 0⤊ 0⤋
I'd report her to your supervisor and tell her you don't appreciate how she treats you and you don't want the people you service to suffer because of her attitude. Hopefully the supervisor will do something about it! You shouldn't have to.
2007-07-23 15:43:22 · answer #7 · answered by Anonymous · 2⤊ 1⤋
Above everything - cover your butt. As long as your work is done and you can document it, then just be civil to this crazy coworker and try to have as little to do with her as possible,
2007-07-23 15:42:15 · answer #8 · answered by zippythejessi 7 · 1⤊ 0⤋
ignore them
2007-07-23 15:40:09 · answer #9 · answered by Anonymous · 1⤊ 0⤋