my dv5030us laptop locks up...i go to the programs menu and it says it is "empty" . the only thing i can do is power button....occasioally it will let me log off but not shut down. when i am able to switch users it still acts up
2007-07-20 04:42:48 · 3 answers · asked by Mark R 2 in Computers & Internet ➔ Software
What os are you running? I have a hp laptop and I have never had any problems with mine. if you don't have anything loaded on it and it still does this, then you may need to do a clean install. it doesn't sound like it is the hardware, sounds like windows has a problem.
Try clean install again since you don't have any programs on it then you shouldn't lose anything.
2007-07-20 04:49:16 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Yup, ctrl-alt-del don't work! The only thing it does is, when you're logging on (if you don't have auto-log-on) if you catch it REALLY QUICK, make the Administrator logonid available... (If you DO have auto-logon, then the way to get a logon screen is, to hit Start and Logoff the current user...then when the logon screen comes back, hit ctrl-alt-del REALLY QUICK! And hope like heck you know the Administrator password...)
2007-07-20 05:09:10 · answer #2 · answered by fjpoblam 7 · 0⤊ 0⤋
put in the system disc and do a repair install that way you won't lose your files and stay away from shady websites same thing happened to me I lost track where I was browsing and something similar happened.
2007-07-20 04:58:06 · answer #3 · answered by zippo091 6 · 0⤊ 0⤋