In all types of sales, you have to listen to what the customer is saying they want. Sales fail when the push is only on what merchandise the company has.
Ask the customer what they plan on using the car for--- Just comuting to work---family vacations---impressing someone special. You would be surprised how often people want a new car before they attend a high school or college reunion.
2007-07-18 17:09:25
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answer #1
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answered by jpbofohio 6
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If you are looking to be a "trickster" you are already doomed as a salesperson. Yes, there are plenty of places to sell as a "trickster", but not any quality, long term positions. "Tricksters" come and go, SALESPEOPLE remain for the long term. It is said that 10% of the salespeople sell 90% of the product. Why is that? The rest are not dedicated to the buyer, which is the real key to success.
And if you are sellng or decide to, please post your name and company so those of us who are real buyers that work with real salespeople can avoid you!
For your consideration;
In the final analysis the key to success in the retail vehicle industry is the ability to "help a customer get what they want so that you can have what you want-another satisfied customer". There are thousands of vehicles that are "sold" every day but are never "delivered". What's the difference? Many salespeople have no idea where they are in the buy/sell process, and are clueless as to whether the customer is prepared to take delivery of the vehicle, and consequently allows the customer to leave without their new vehicle.
The point? Assisting the customer in accomplishing their objective generally leads to a vehicle delivery-you have to expect to do business with them. This leads to the final question; are you willing to, and are you able to take charge of the relationship and do what is required to earn the customer's business and deliver a vehicle?
Great salespeople are not trained to be that, they are created to be great. That means that a great salesperson will have 85% of what it takes to be great before they apply for the position. 10% of all salespeople sell 90% of the product. What do the rest do? Cost the company business.
General Motors created an elaborate, in depth testing program to pre-determine through one-on-one interaction and screening to determine if a candidate was qualified to sell. The program worked. The problem is this-there are not enough people that are capable of being a really good or great salesperson.
For you, if you want to sell vehicles, go for it. You either will or will not be great, but you could make a very good living as an average salesperson. Should you give it a try, stick it out for at least six months to see if you "get it". If the light isn't glowing by then-well-there are other professions. NO ONE can tell you if you will be average, good, or great after the interview. The only way to know is to try.
I hired and fired a few hundred salespeople over the years, and had an extensive, intensive ongoing training program, yet more failed than made it. There are very few good salespeople, and only a handful of great salespeople-you might just be one of them. Selling is an honorable profession, but only if the salesperson is honorable.
Besttoyou, Chuck
30 years/thousands of satisfied car buyers
www.thebestdealofyourlife.com
2007-07-22 13:52:53
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answer #2
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answered by Anonymous
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A SUCCESSFUL salesman (or salesmam) doesn't use any 'tricks' what-so-ever.
The ONLY 'trick' is to treat ALL customers exactly the way that you would want to be treated if you were the one buying.
Here is what I would want & how I would want to be treated:
My time is valuable, so I don't want to waste it !
I want to be greeted warmly by a KNOWLEDGABLE sales person
I want to know UP FRONT what my trade-in is worth to them. (whether or not I trade, will be MY decision, based on what I'm getting for it) & Their appraisal figure has nothing to do with whatever I owe (if anything) on it so I don't feel I need to disclose my financial history to them (unless or until I decide to buy)
I would like to be shown the vehicle of my choice & take it for a test drive to see if its gonna work for me & my family. & I want a KNOWLEGABLE sales person to answer ALL of my questions regarding the vehicle, its options, specifications, warranty, safety ratings,etc. If used, I also expect to be able to inspect it & get a history on it, including a Car-fax report.
After that, I would like for the sales person to sit down with me & show me ALL the figures! I want all taxes, fees, prices (new & trade-in). I also need to know estimates on down payments, monthly payments, interest rates, and terms (length of loan) And it would make me very happy to see a variety of those figures so I can CHOOSE , how much to put down & how long i want to take a loan for etc.
And I want EVERYTHING in writing. Not penciled on the back of some business card !!!
all the while...this salesperson should treat me with respect, after all I AM the customer.
I don't think that all of this is TOO MUCH TO ASK FOR !!!!!
And I want it all.....WITHIN 30 MINUTES!!!!!!!!!!!!!!!!!!!!!!!...
(incidentally, I don't buy cars .....I sell them...and the above description is exactly how I sell them. I, and everybody at my dealership, treat customers the way we would like to be treated ourselves & that is why we have been so successful .
2007-07-18 16:46:43
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answer #3
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answered by Vicky 7
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It took so long for us, i assumed my son became going to be going to varsity in diapers (I wish i became kidding, yet i individually did think of that). We tried the feel n study diapers (they seem to wick away the moisture like diapers and did not artwork), we tried purely straightforward underclothes (he did not care if he became moist). The daycare instructors could not discover a thank you to get him to study it... The reward device did not artwork... suggestion from others did not artwork... We promised him any toy he needed... We advised him he could not do issues except he became using the potty... yet not something labored and it became very perplexing. We had to artwork so stressful to stay calm and look un-pissed off. We stored speaking approximately it and inspired him using the potty. ultimately he did get it at 3 years 9 months. He purely went into the bathing room sometime and stated he used the potty! confident, he became very almost 4 years old, yet a minimum of we does not be searching for college-length diapers. he's very almost 5 and we don't have that many injuries at night anymore and on no account for the duration of the day. i assume he purely wasn't waiting and at last did it while he became waiting. better of success to you - i know how perplexing that's. dangle in there... she'll get it!
2016-09-30 07:06:18
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answer #4
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answered by ? 4
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Tricks are for kids silly rabbit.
The best sales techniques might be for you...
---Book---
How to Master the Art of Selling by
Tom Hopkins
Robert
2007-07-18 15:49:29
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answer #5
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answered by 1090 4
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to be a good salesman tell the truth,most people would rather know whats wrong with a car as find out later with it,if its new cars your selling,you have to be able to convince people that they car your selling is the best one for them,that's when it gets interesting you have to be good at reading people,and knowing what they want and need in a car,most good salesmen usually have a good sales pitch they use all the time,each one is different to,you have to find one that works for you ,and stick with it,good luck on it hope this helps.
2007-07-18 14:28:46
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answer #6
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answered by dodge man 7
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There are no "tricks" to selling a car unless you want to be a liar and a cheat.
2007-07-18 15:28:09
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answer #7
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answered by mccoyblues 7
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Rule #1. Buy an Ice pick.
Rule #2. Carve image of Jesus in hood. Claim as religious relic
Rule #3. Sell to online casino (profit)
Bonus points if the license plate spells Jesus
2007-07-18 14:25:51
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answer #8
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answered by Anonymous
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Clean the car, touch up paint (scratches), rave about the engine power, talk about its previous owners being great people- usually ladies.
2007-07-18 14:31:54
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answer #9
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answered by Anonymous
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heres how it works....
1... make the victim (customer) sit at your desk
2... offer him or her a coke or a snack from your conveniently placed fridge...
3... confuse him or her with as much paperwork as you can find...
4... when the customer looks at you like no way can i afford this, sneak away to "talk to your sales manager"
5... after making the customer sit at your desk drinking your coke for too long, come back and say "ok... heres the best we can do and this is really killing us... i might even lose my job over this one... we arent making a dime on it"
6... 3 weeks after selling the car, send the customer a note inviting you to come visit you at your new job at a different dealership
2007-07-18 14:27:31
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answer #10
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answered by Anonymous
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