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When I go in to compare LCD TVs at a Best Buy/Circuit City, do they alter the settings on the lower priced ones to make them seem much more inferior to the expensive ones? I heard this from someone.

2007-07-17 05:24:53 · 4 answers · asked by Alex F 3 in Consumer Electronics TVs

4 answers

Best Buy is in the market to move product so I don't see them altering the products to sell one over another, I do know that the manufactures set the TVs to grab your attention, the color may be all wrong but you are drawn to it over another. I used to adjust the sets and the manufacture reps just changed them back.

This is a big reason to stay out of Best Buy since they only care about moving product not what is best for the customer!

2007-07-17 05:29:09 · answer #1 · answered by Anonymous · 2 0

I don't know if they do that, but if the "settings" are set weird, there is a control panel on the front of the monitor. Play around with them.

What they DO do, however, normally, is set up a whole string of screens to one computer...unfortunately the way LCD's work, is that they really only look great at their "native" resolution. They don't work like CRT monitors in this way. So, if you have a 20" widescreen next to a 17" normal aspect ration screen, and they are both set to the same resolution, one will look MUCH worse.

If you are really interested in a particular model, feel free to ask them to change the resolution of the host computer to the resolution of the monitor you want to look at.

I woulnt' think that the "sales tactic" you mention would really be all that helpful, because most LCD screen shoppers are still the ones looking for the cheapest way to get rid of their CRT's. The gamers buying the 30" screens are not as numerous as you may think. Most people buying screens look at the cheaper ones, and would turn away if they saw they looked like crap.

2007-07-17 05:27:27 · answer #2 · answered by spudmunkey 4 · 0 0

Not true.

They don't care which one you buy.

Both Circuit City and Best Buy are in the business of selling Extended Warranties. That's how they make money. The way they facilitate the sale of extended warranties is by offering lots of electronic equipment at a small markup. Where they really make all their money is on the sale of extended warranties.

2007-07-17 05:27:51 · answer #3 · answered by Scotty Doesnt Know 7 · 1 2

I can't imagine that it would be company policy to do such a thing, but we all know that individual managers and workers run the stores.

Personally, if I were buying something, I would check out the settings myself. If I can't mess with it--I don't buy it.

2007-07-17 05:38:23 · answer #4 · answered by Whitney F 3 · 0 1

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