2007-07-16 07:50:32 · 6 answers · asked by Anonymous in Business & Finance ➔ Careers & Employment ➔ Other - Careers & Employment
I work at our local Wal-Mart, and I work as a sales floor associate in apparel so it is my job to provide good customer service. Our manager is very concerned when it comes to our customers, but he also understands when they just want to pick a fight with us and want to complain that we are not doing our jobs correctly.
2007-07-16 08:12:51 · answer #1 · answered by Cassandra 4 · 0⤊ 0⤋
My main manager loves when I get compliments, and wrote me a performance sheet slip thing. It means you did good, and you get put in a raffle. If customers complain he hears us out, and he is aware some people use me as a scapegoat because I'm young. There have been times where he knew a customer was lying. Like they claim they ordered something (fish department), but they either called another store, or lied all together.
2017-03-09 02:46:11 · answer #2 · answered by TriStateGirl93 3 · 0⤊ 0⤋
Your job is customer satisfaction, customer comments
reflect how successful you are . They definitely will
effect your boss' evaluation.
2007-07-16 08:02:29 · answer #3 · answered by Anonymous · 0⤊ 0⤋
I think it does to a certain point. I think too many negative comments could get you fired or some other kind of disciplinary action, and a lot of positive ones could get you a raise or award.
2007-07-16 07:55:51 · answer #4 · answered by glitterpunkgirliee 4 · 1⤊ 0⤋
it probably has about 40% of theyre attention. i think they rely on theyre opinions of you but the customers does count for a lot as well
2007-07-16 07:55:18 · answer #5 · answered by codeblue2319 2 · 1⤊ 0⤋
definitely if your boss doesn't like you much or planning to fire you
2007-07-16 08:10:39 · answer #6 · answered by baby 2 · 0⤊ 1⤋