Norton Antivirus Error, Please Help?

Question

When i try for a full scan, this message appeares-

Norton Antivirus Error

Norton antivirus has encountered an internal program error.

Click here to go to symentec Technical Support Knowledge Base......

3038, 103



For this message it can't complete a full scan. (i'm using Norton Antivirus 2007 original)

Please help. I need a solution as soon as you guys can give.
I also have this problem when i open Microsoft Word.
(I can use it after clicking the ok button)

Answer 1

You may contact the Dealer/Distributor of this licensed copy of your Norton Antivirus. They may help you to fix the problem or refund the money. This happened with me with NAV-2005 licensed copy and the Vendor gave me a locally copied NAV Corporate edition (without any serial number) that worked for a few months.

I am now using new AVG 7.5 Free software downloaded from the following link: http://www.grisoft.com/

I found that this one is really quote: "Tough on Viruses, Easy on Users the new AVG 7.5 offers improved performance and easy-to-use interface." Un-quote.

As mentioned above, the NAV has disappointed me very much as my licensed copy was not functioning well and the solution that I got from its Dealer in Bangladesh was also not upto my satisfaction and a poor show for NAV D/Ds after-sale service.

Hope you get your problems solved with AVG and such free editions!

Answer 2

2

Answer 3

while you're thinking yet another antivirus application, one extra properly matched with a Mac, take a glance at Intego Virus Barrier 6. in case you do away with Norton's and are going to attempt to reinstall it, until now making use of the set up application, be absolute to apply Disk application interior the Mac application folder. you want to run the two factors of permissions: confirm and fix. as quickly because it quite is accomplished, then proceed with the set up of Norton's

Answer 4

Have you went to the Knowledge Base? That would be a great start. It will probably be able to tell you what caused the problem and how to fix it. Or, you can try reinstalling Norton...that will probably fix it anyway.