I asked for a quote on the net for Buildings and Contents Insurance. They promised £70 Cashback if they could not match my existing policy. They are more expensive. Have requested my £70....... but E mailes are returned as "undeliverable". What do I do next ? This must happen lots of times. Help please.
2007-07-16 02:36:44 · 2 answers · asked by tonyflair2002 4 in Business & Finance ➔ Insurance
If you know the name of the firm try and find them on the FSA register www.fsa.gov.uk/register - that will have contact details.
If the firm is NOT on the FSA register then they are committing a criminal offence and you should report them to the FSA.
Once you have the contact details and made contact, if they will not pay you the £70 then you should
1) Instigate their complaints procedure (which they must have by law)
2) Report them to the FSA for misleading financial promotions.
2007-07-16 04:05:47 · answer #1 · answered by welcome news 6 · 1⤊ 0⤋
You could try writing to their corporate head office or phoning their call centre (customer services) to ask about the cashback. The details should be on the policy documents.
2007-07-17 09:19:17 · answer #2 · answered by sparkle555_2000 3 · 1⤊ 0⤋