Displine for agency that neglects referrals to keep child safe. How should family deal with agency? Time line.

Question

Grandmother done numeral referral to social services about mother with alot of mental issues, nobody from agency came to child's home to investigate from child age 8 months old until 18 months old. The mother mental sickness could have been control by medication but the social services department she was going through had mother between two different agency and cut mother off from all assistance and she couldn't keep her self medicated and even after they step in they never made sure the mother got assistance she needed and her mental sickness got worst and the agency allow visits with her and her child and never made sure her mental illness was being treated and one day mother came to her mother house and cut her son throat. Thanks to God that he didn't die! The agency send grandmother to mental health, but never requested for mother to go. What agency protcols should been in place from the beginning for baby. Mother broke all windows, bruised walls,pull kitchen cabinets from wall.

Answer 1

Seriously, this is not a question for just anyone out there.
This is something to take to the state department of Human Services. They oversee the county departments of both adult and child services.
You may want to sit and explain this to an attorney at "legal aid".
You may also want to go to your county's Mental / Behavioral Health agency with your concerns.

While caseworkers are prohibited from speaking about specific cases (privacy reasons). This does not mean that you can't ask in specific terms and have them explain
"in general terms" how such a case would be considered and then proceed.

This much I am aware of, if the initial report of child endangerment/abuse is not followed-up on, it's "the squeaky wheel that gets the grease"........if you have something new and specific to report......REPORT IT. And if other concerned parties are also reporting this person/situation, then it is more likely to be looked into sooner. There is a CHILD and a life at stake.

If only Human Services were funded well enough to have enough case workers to address all the reports and children that come over their desk.

Answer 2

get this mother committed.outta control,obviosly needs meds..go to 'upper levels' w/ this agency.report them to local children/youth advocates.this is screwed up.