Can I complain about this real estate agent?

Question

My house is up for sale, this agent calls me to show my unit to a buyer & said would show up btwn 11:15 am & 12:15, calls before 11 and says she is already on my street, (I wasn't ready) told her she said btwn these times, then she says I told you btwn 10:15 & 11:15 I said not true! she said I'm showing another unit & I'll be there after, I told her sorry, please show up at 11:15, I go upstairs to the sun deck & see her knocking on my door, she had no key from lock box, & left mad. She ruined everything and buyer liked the place a lot, but told my agent doesn't want to come back because I was mean! (I'm mad, this arrogant agent turned it around, and my agent is not on my side) agent should've gotten the keys from lock box to open unit, as I wasn't going to be there, aren't all agents supposed to get the key before entering a house? I want to call her boss for acting like this! (I found out from my agent her client really liked another unit in building, but my price & unit are btr

Momma bear you can kiss my rear!!!
you suck it up lady I don't have to put up with people like you or her, you are probably sisters, and you are the crazy lady here! My condo is not just any condo & the realtor's commission will be pretty high on a 700,000 condo so they better earn it and treat others with respect! You know nothing & I don't care about your meaningless comments, get a life!!!

The people who claim to be in this business and answered are the worst & nasty, a note to landlord, you are a loser and you can kiss my @ss, people in general like me, this has nothing to do with it & I could care less about your opinion, you sound like a nasty old man, with no life, & have nothing else better to do than to offend people.
Could it be that misery loves company? hmmm.....

I can see you are a real pain in the @ss, you really need to mind your own business you must really bother people, I can tell none would want to have anything to do with you, you are critical, nasty and miserable!

Answer 1

well this agent is a fool for taking it personally and loosing out on a potential sale. i would def contact her supervisor and let them know of her unprofessional snobby behavior. but i think u should have been a little more forgiving and let them in being they had brought a potential buyer to the house.

Answer 2

You know, a little flexibility might be in order, here. Most of us are in a buyer's market, which means that as sellers, we pretty much have to bend over backwards and take it, especially for a condo. If you weren't doing anything anyway, why not just be gracious and let them in, instead of playing these silly dominance games with agents? The agent probably had at least half-a-dozen units for her client to see, and if the client took one look at a couple and said, "Yuck, I hate this place," an they didn't go in, they may have gotten ahead of schedule. What are they supposed to do, sit in your driveway for an hour and wait while you sip your coffee and show them who's boss? If I had a choice between two essentially identical condos, would I buy from the crazy lady who won't even answer the door or from the guy who says, "Oh, sure, come by anytime!" Which one do I think will be easier to work with as we get closer to closing? Life is too short, lady, to deal with tantrums.

You can call, but frankly, it's not going to do any good. They'll just laugh about the crazy lady in the condo -- and avoid showing your condo ever again. Is that what you want? She probably didn't use the lockbox key because most agents are very leery of entering a house with a lockbox when they know the owner is probably there.

Suck it up, sweetheart. This is NOT the time to get territorial, ok?

Answer 3

Yes you can complain to the Agents Broker, but this was not a big deal and when a Buyer is ready to go out looking, their ready to go out looking.

If you're trying to sell a $700,000 property you need to make sure you're a little flexible. I mean showing up at 10:15 instead of 11:15 doesn't seem like a huge deal to me, you should have just told her you wanted to straighten up and give you 15 minutes or something, but to get into a standoff over 60 minutes is ridiculous to say the least.

Just use this as a learning experience, don't bite the hand that makes the offers!

hope this helps, sell2k

Answer 4

You were not overly cooperative. It is entirely possible that the agent (or you) made an error in understanding the time slot involved. Sounds like the agent accommodated you and showed another unit first. When she showed up the second time, you could have as easily unlocked the door and let her in. Those lockboxes are not perfect. They sometimes malfunction, and other times a previous agent takes the key with them in error.

If you want to sell your house, be cooperative and allow for these possibilities. You can call the managing broker if you like, but chances are high he will take her side of the story, especially if she is known to be a reliable person.

MommaBear is right on the money with her post. She was just a bit more blunt with what I was thinking.

Answer 5

Go into the office and cancel your contract. that is what I had to do. Now I am hiring a new real estate company. My agent promised things and after two months had not done one of them except put a sign up in front of the house and when he listed in the paper for 2mo. I find the pic of my house with the wrong description and a price WAY more than the price we had set. I wondered why I had not had a show.
Say U'RE FIRED! in the words of The Donald.

Answer 6

You can report any grievance to any agents manager.

You also should be more flexible if you want to sell your house in this market. Many times agents are just out showing houses. They have LOTS of properties to choose from so when they choose yours, you should accommodate them as best you can, even if it means putting that fake smile so you can go to settlement sooner.

Answer 7

Complain if you want, but I don't know what good it is going to do. A little flexibility goes a long way. She was 15 minutes early, I wouldn't consider that a big deal.

She ruined everything? From my perspective and your post, it sounds like you ruined everything.

Answer 8

I can't believe you blame this on your poor agent!

You messed up the sale, not them. I have a feeling your whole life is like this. No one likes you, but of course someone else is to blame.

Answer 9

You might try this site to lodge your complaint
http://www.hereinreality.com/funnystuff/complaints.html