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Ok i have read and tried all of the other posts and no of them work for me...Because when i end process on my iexplorer.exe it comes right back. I dont even use internet explorer i use firefox. idk what to do. someone help.

2007-07-10 12:20:04 · 2 answers · asked by ccarter1988 2 in Computers & Internet Software

idk...when i try to install the photoshop it comes up saying that i have to close internet explorer first...all the other post have things saying end the iexplorer.exe in task manager...ive tried that it dont work ive tried restarting...and downloading different install programs...the all do the same thing...i even downloaded the free trial from adobe and it does it

2007-07-10 12:40:07 · update #1

2 answers

There are so many possible computer configurations, software mixes, anti-viruses, firewalls and such out there. It is almost impossible to lay installation problems at one door.

If you had the free beta installed before, read this:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401056&sliceId=2

There are lots of threads on this apparently common problem on the Photoshop user forum:
http://www.adobeforums.com/cgi-bin/webx/.ee6b366/

You are entitled to free installation support. You can call installation support at 800-642-3623. That is where I would start!

2007-07-10 13:05:21 · answer #1 · answered by Wren )O( 5 · 0 0

what does ie or firefox have to do with photoshop?

2007-07-10 12:34:46 · answer #2 · answered by arus.geo 7 · 0 0

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