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I have a phone jack in my room but it is not connected. When i plug a phone into it, there is no dial tone but when i plug the same phone into a different phone jack in my house, there is. How do i make sure the one in my room is connected?

2007-07-07 07:31:01 · 7 answers · asked by irishgirl1904 1 in Consumer Electronics Land Phones

7 answers

IF the wires are run on the outside of the walls, or outside your home to this jack, you can trace the wire back visuallay... if the wire runs to a jack that is working, open both jack covers to the working jack, and the one that is not working..

check that the green/red (or blue/white - blue) wires are connected to the green/red of the jack... at the working jack and the non working jack..

if you can not visuallay follow the wire because they are run inside the wall.. or they go straight to the NID outside, and there are too many wires inside there to determine which one is yours... you will need to purchace, rent, or borrow a tone generator and probe to trace where the wires go to, and where the wire is disconnected from your jack... to buy it will cost about $50-$60... there will be instructions on how to use the probe and tone generator in the package.. if you have any problems feel free to email me..

2007-07-07 11:49:33 · answer #1 · answered by joe r 7 · 0 0

lots of good answers, but bottom line is your ability to troubleshoot the problem.

IF someone else has messed with it then you will be challenged.

NOTE if you find a wire the has been obviously disconnected rather than broken, you may reconnect it and find you have no service on any phone. Your cable may have been disconnected because there is a short in the line.

First, open the outlet in question and verify that the red and green wires are connected to the center two terminals of the RG12 socket. if not fix and check.

Is there more than one cable in the box? if so the line is daisy chained and you are going to have to check all boxes. Each box, except the last one (only one cable) must have all red wires connected and all green wires connected.

Houses are either wired as "end run" which means all lines go back to the network box, OR in "daisy chained" which means the wire goes from room to room.

If there is only one cable, the next place to look is the network box. Look into the network box (where the street wire is terminated) to verify all red wires from each cable are connected to the same terminal and all green wires are connected to the other terminal? If not fix it and check.

If you find no open wire then the wire may be open inside the cable. The fix will be to substitute a black or yellow wire for the broken one, but first you need to find the other end of the wire.

End run? detach all wires in network box and connect one at a time to determine other end. Use phone to detect where the dial tone is.

Daisy chain? I can't describe this process. you are on your own. Unless you can see the lines going from room to room, like under the house, figuring it out will be tedious.

2007-07-09 07:11:07 · answer #2 · answered by Bill R 7 · 0 0

Let's try and make this a little easier than playing a "harmonica" LOL get a screw driver take off the jack plate of the one that works....look at the colored wire set up it has, like yellow and green are connected or which ever colors are connected. Then go to the jack that isn't working and connect the same wires exactly as the good jack is and you should have a dial tone. Then you can go play a harmonica or what ever instrustrement you choose LOL

2007-07-07 07:51:38 · answer #3 · answered by Kyle C 3 · 0 0

There is no requirement for a landlord to provide phone jacks, or even a phone line. Simply have ONE jack installed and get yourself a wireless phone system which has multiple handsets available from that one phone jack.

2016-05-20 23:06:11 · answer #4 · answered by ? 3 · 0 0

You need to make the change at the telephone entrance in your home.

Typically there is a harmonica block with one connection going to the telephone service loop and several 6-pin jacks going to your telephone sets. This block can also be a type 110 or type 66 block where you punch down the connections to your phone sets.

Remove the face plate at the jack that is not working to ensure it has a cable. Then connect that cable at your telephone entrance.

2007-07-07 07:34:21 · answer #5 · answered by Anonymous · 0 0

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2015-01-24 10:35:14 · answer #6 · answered by Anonymous · 0 0

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2007-07-07 13:59:07 · answer #7 · answered by ajrrst 2 · 0 0

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