i work at petco in beltsville md and yesterday my boss called me in and said that all of the MOD's felt that i was not working hard enough and that i am talking to much to the patron and that its getting anoying and that is why i have been only working 2 days a week. i told my boss thank you for telling me this i will work on being more productive and not talking so long to the patrons. but afterword when i was stocking the shelves i got to wondering why the MOD's did not come to me first and let me know befor my boss had to get involved . if they had taken me aside and let me know sooner < i went from 380 a paycheck to 277 a pay check and its been that way for a month> i would have changes and i would not have lost so much money andi would not be behind on stuff. so do i have a right to be pissed or should i just move on . i dont know what to do .
2007-07-02 09:56:23 · 14 answers · asked by yarrowfh 1 in Society & Culture ➔ Etiquette
Im not familiar with what MOD stands for, but if this is just the equivalent of "co-workers" then it is not their responsibility / position to tell you what you are doing wrong. If this is some type of management that is in charge of you while "the big boss" is away then yes, they should have told you.
If your co-workers see that you are not doing your portion of the work or in their eyes "slacking off" it is their right to tell the boss this and have the situation corrected (by the boss, and not themselves).
I suggest making the corrections and moving on, if they see that you are bitter it wont help you in any way.
2007-07-02 10:06:34 · answer #1 · answered by claudia_csn 3 · 0⤊ 1⤋
Definitely they should have come to you with a problem before going over your head, but unfortunately a lot of businesses still don't abide by the due process policy when it comes to complaints. I am wondering, though, why you didn't go to them and ask them what was wrong when your hours first started getting cut so drastically. You said it had been a month since your last usual paycheck; it seems to me that a pay cut that substantial would have prodded you to go ask the managers what was up. Even though they were in the wrong for going over your head like that, it is ultimately your responsibility as an employee to go to your manager when something like that happens, to find out why. If everything is OK now and they plan on giving you your hours back when your work habits improve, that is good. However, if I were you, I'd just give my notice and find another job. Is PetSmart hiring???
2007-07-02 10:08:26 · answer #2 · answered by fizzygurrl1980 7 · 1⤊ 0⤋
In coorperate, these guys firmly believe in chain of command. They write up the report and the senior management handles the situation. I am not a fan of this method of management and refuse to work for a company that believes that this system actually works in a public job. I am with you. If there was a problem with what you were doing or how you were doing your job, you should have been notified straight away. By the sounds of it you do not object to constructive critcism and took the advice like a responsible employee. Do not let the fact that this establishment follows the coorperate scheme to a T bother you. Find a place that believes in open communication with its employees and go elsewhere. You will be much happier and more appreciated if you do.
2007-07-02 14:25:25 · answer #3 · answered by crump_73mixerchef 2 · 0⤊ 0⤋
I also work in retail. I try to keep my conversations with customers pleasant but brief because there is a lot to do in one shift. If I don't do my share then it puts everyone else behind as well as myself.
Your co-workers may have hinted in some way that things were getting behind and they may have felt it would be taking more serious if you heard it from the boss. I would just act like nothing happened but do more of what you get paid to do. There is no reason to mad at your co-workers since you all have a job to do and if there is friction then it will just get in the way of a job well done.
2007-07-02 10:07:13 · answer #4 · answered by Awdrat 3 · 2⤊ 0⤋
I would be PO'd. No one likes a tattle tail. If they had an issue with you, they should have come to you first, before attempting to get you in trouble. You would do the same for them. I think what they did is crappy. Further, I hate, hate, hate when a boss says you are too "chatty with the customer". Aren't the customers the reason you even have a job? Making them feel at home is a good thing, isn't it? I don't think you can ever be too nice to a customer.
2007-07-02 10:02:38 · answer #5 · answered by nottashygirl 6 · 0⤊ 0⤋
From expirience... I work with the public and as long as you are being nice to the customers and doing your job you will be fine. I have been at my job for 8 mo. and I have surpassed 2 managers an assistant manager and the entire crew that I have worked with and more than once people who complained about me complained because they are trying to move the attention away from themselves and direct it to someone else (you). Let it roll off yur back and just show your boss that you are doing your job and without being super obvious direct the attention towards the other slackers. You have every right to be pissed off but it's better to be pissed off than pissed on. Be the bigger person, let it go. Chances are you'll be there longer than any of those *******.
2007-07-02 10:11:16 · answer #6 · answered by Anonymous · 1⤊ 1⤋
Sure, you have a right to be pissed. But what's the point? It just upsets you more. But if you really must, feel the anger and move on.
If you feel that strongly you can approach your colleague and ask him/her to speak with you first if s/he has any other issues in the future.
But say it in a nice way . . . you don't need to make enemies at work and who knows what s/he is capable of if they incorrectly interpret your approach as being offensive.
2007-07-02 10:03:53 · answer #7 · answered by Brain Tickler 3 · 0⤊ 0⤋
It sounds like you have great costumer service skills or you were just chit chatting with any one who came by. I would be pissed especially if it wasn't just chit chatting w/ the costumers. i always spoke to them like I truly cared for them. You should talk to the costumers it makes them feel more at home in the store and the more comfortable they are the more likely they'll return and usually spend more than they were planning. a little sales trick there
2007-07-02 10:07:47 · answer #8 · answered by renee70466 6 · 1⤊ 0⤋
I would be mad if I were you, but I guess it wont resolve anything. Just dont be too friendly with them. Only talk to them when you need to about work-related things. They seem like jerks. You seem like a nice person, keep up the good work, normally it's a good thing to talk to customers a lot, its good customer service.
2007-07-02 10:00:29 · answer #9 · answered by Jukebox 5 · 0⤊ 0⤋
1st of all what is a MOD? is this like your direct supervisor? if so go to them calmly and ask them to please let you know in the future of they feel there is an area you need improvement in. just state that you want to do your job and do it well and would appreciate any input they may have in making your work time more productive
2007-07-02 10:02:58 · answer #10 · answered by just me #1 5 · 0⤊ 0⤋