Using descriptive, nonevaluative responses is a verbal skill of effective listening.?

Question

Using descriptive, nonevaluative responses is a verbal skill of effective listening.
True
False

Answer 1

true

Answer 2

True. It probably drives people crazy to hear how people are interpreting them, but then why are they saying it. It is a great way to establish what people are saying and letting them know that you understand. I can't tell how often I feel like either crying or laughing at meetings when I hear someone respond to what someone else said with, "Yes, but..." and what they say had nothing to do with the message that preceded it. So many meetings that would normally take five or ten minutes last an hour because people keep repeating what they have to say and no one acknowledges what was said!

Answer 3

True.
Example:
"I've been feeling lousy lately"
Response: "You've really been under the weather lately, haven't you?"
This repeats the person's statement without offering help, remedies, or judgment about the statement.
It basically repeats what the person said but rephrases it so it doesn't sound like you're parroting them.

Answer 4

It's supposed to be true, but it drives my husband Nuts! And when my sister, a professional, uses it, I know she's just "working" half speed, and not really paying attention.