I just downloaded a driver for my new hp scanjet 2200c and whenever i click the HP PRECISION SCAN LTX icon it always sez:
SCANNER NOT FOUND when the scanner is connected to my usb port.
WTF IS WRONG?
THANX
MARCIA
2007-06-30 08:45:56 · 4 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Scanners
1. uninstall driver, unplug the usb cable but leave the scanner power on
2. go to Start, Control panel, System, Hardware tab, device manager button, look down the list, see if anything that branch out with a yellow exclaimation mark/red circle prohibit mark, if yes, highlight it and hit delete button on your keyboard and click ok to delete that problem entry.
3. restart pc, install the driver ( http://h10032.www1.hp.com/ctg/Manual/bps05352.pdf ) Note: it is crucial to install software before connecting pc to scanner
4. once installation of driver/software done, plug in the usb cable, Xp will do the rest.
Hope this help.
2007-06-30 12:23:28 · answer #1 · answered by AQuestionMark 7 · 0⤊ 0⤋
uninstall device and drivers
unplug scanner
reboot
plug scanner in
turn it on
reinstall drivers
Make sure the drivers are for the correct scanner model and also the correct operating system
2007-06-30 15:52:02 · answer #2 · answered by Anonymous · 0⤊ 0⤋
is your scanner's ac adapter plugged in properly? check that first. then see if the ac adapter is connect to the scanner. then it should work. if not return or exchange it at the store.
2007-06-30 15:52:01 · answer #3 · answered by Michael Y 4 · 0⤊ 0⤋
is your scanner turned on?
2007-06-30 15:50:05 · answer #4 · answered by george 2 6 · 0⤊ 0⤋