What should I do? I recieved a letter from Chase stating that they lost a disc containing personal info about me including social sec#, DOB, address & etc. I called and spoke with the manager who only offered my a year of free credit monitoring and apologies. Does this seem right, should I have been offered more?
2007-06-27 15:50:24 · 6 answers · asked by blesnme 3 in Business & Finance ➔ Credit
Sounds pretty suspicious to me. You shouldnt have given them the information.
2007-06-27 15:54:29 · answer #1 · answered by Toodeemo 7 · 0⤊ 1⤋
Chase isn't going to give you anything unless you suffer monetary loss. No, you will not receive any compensation for their extreme display of irresponsibility.
No, this is not right. As an IT pro with years of security experience, this is inexcusable. Chase should have clear policies preventing data leaks, and should hold accountable (terminate) employees who violate that policy. Unfortunately, these losses of data occur all of the time. Congress needs to hold these companies accountable and slam them into a brick wall for such acts; employees who purposely leak or steal data should be imprisoned felons, in my opinion.
Take the credit monitoring and keep an eye on it. I'd go as far as to "freeze" my credit reports. This lost data can surface days, months or years from now. If you see any signs of credit fraud, contact authorities and then call a lawyer. Chase will need to reimburse you for lost time, resources, monies and other damages.
2007-06-27 16:34:22 · answer #2 · answered by warmwardbound 3 · 0⤊ 0⤋
I had the exact same thing to happen to me and I've been paronoid of someone getting my personal information every since. I called them and the person I spoke with was sooooo rude and acted as if it was my fault that CHASE lost my information....I will never ever deal with Chase again. Warning to all: CHASE is very irresponsible...get your credit cards & loans elsewhere. Well, at least I know I'm not the only personal it has happened to.
2007-06-28 06:38:25 · answer #3 · answered by SweetiePie 2 · 0⤊ 0⤋
A credit card is a system of payment named after the small plastic card issued to users of the system. A credit card is different from a debit card in that it does not remove money from the user's account after every transaction. In the case of credit cards, the issuer lends money to the consumer (or the user). It is also different from a charge card (though this name is sometimes used by the public to describe credit cards), which requires the balance to be paid in full each month. In contrast, a credit card allows the consumer to 'revolve' their balance, at the cost of having interest charged. Most credit cards are the same shape and size, as specified by the ISO 7810 standard
2007-06-27 15:53:22 · answer #4 · answered by Anonymous · 0⤊ 1⤋
This sounds fishy but if it is true I agree with acermill...on top of that I would suggest getting a letter from Chase stating that they lost the information and are completely at fault for any identity theft that occurs due to this. This way if your identity is compromised you can prove they were at fault!
2007-06-27 16:08:44 · answer #5 · answered by Anonymous · 1⤊ 0⤋
Not at this time, unless you find that your credit has somehow been abridged by their loss. Thus far, you have suffered no monetary loss. For what do you expect to be compensated ?
In the future, if you find that someone has stolen your identity, THEN you will have justification to ask Chase for financial assistance to remedy the problems caused by their loss of the disk.
2007-06-27 15:57:24 · answer #6 · answered by acermill 7 · 3⤊ 1⤋