what should I do with this situation? I ordered the custom drapes for my brand new home back in Nov,?

Question

the contract is $6100 and I had to buy the wooden rings and rods myself, the timeline is 6 wks. After 6 wks, they came to install but they couldn' t get it done because most of the blind they got were wrong measurement; they also cut the rods too short that I ended up replace some of the rods. Also, she sent email she said she will come and I took days off from work and she didn't show up. 4 months later, she sent another lady come over, this lady told me, b/c the other lady is new in business therefore she had all the measurement wrong, she will fix them for me, and at that time, I wanted to add the sheer, therefore she said she will charge me $2500 for everything, and I can deduct from the original contract with the other lady for replacing the wooden rods beaucase she cut it short. In April,07 the job almost completed, I deduct $600 from the $6100 for the wooden rods and the extra rings I paid. Now, the original lady send that $600 to collection, what will happen to me?

Answer 1

I would fight it. Too bad it's not in writing (I'm assuming). Give it a good shot in court. Document everything.

See if you can get the deal written down still. It wouldn't hurt to ask.

Answer 2

Unfortunately though you had a big job you didn't hire the right company to do your work. Given the size of the job I can appreciate trying to save a buck or two but you can see that this has led you into a huge service and responsiblity issue. We do get what we pay for. You,of course, can fight this through attorneys but it will cost you even more but it does sound like you might have an issue here. If the company isn't respectable you may pay for something you will never get back. You also have to get in touch with both parties you are working with to see why you are responsible for the $600. It's an easy fix but time consuming. Try to make sure you aren't spending more to fix it. And the next time, only deal with reputable dealers.