why is all my recordings on my dish receiver erasing themselves including the ones i had protected?

Question

i called dish network and they couldn't tell me.please help.

Answer 1

It may be time for a hard "reboot"
Power down
Take out the power cord
Wait 20s
Put the power cord on, turn the unit on.

Make sure it is not full
A lot of people complained that if you have way too many timers (more than 30?) , the receiver behaves strangely. So clean up some of the timers