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I am running Windows xp pro and it will not let me download my windows updates or verify that it is a legal version any more, I ran the test from the microsoft site and it tells me activex failed everything else passes.

I do have the activex file, I ran a search and I found it in my C drive, so how can I fix it so that microsoft recognizes that I have a genuine, valid windows program.

I'm hopeing I can fix it rather then reformat. Any help would be very much appreciated, I have gone through the microsoft site and emailed them already with no luck.

Thanks in advance for your help

2007-06-21 13:24:56 · 1 answers · asked by unknown friend 7 in Computers & Internet Security

I have scanned my pc for virus's and spyware many times since this problem started. My computer is clean and other then this issue works fine.

2007-06-22 00:21:22 · update #1

1 answers

Do you have your CD for XP Pro? If so try a repair installation. Just boot the CD and when asked select Repair.

That should replace the damaged files and leave your system intact.

I am assuming you have scanned for virus/trojans etc there are some that cause this type error.

2007-06-21 15:04:57 · answer #1 · answered by Tracy L 7 · 1 0

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