Going to the control panel and trying to use the add/remove program does not work. I keep getting a message saying "the language of this installation package does not support your system". I called Microsoft and they told me that HP modifies their system program to be able to support downloading trial versions of certain Microsoft programs. My HP laptop is about 4 years old and evidently cannot read the Microsoft Office 2007 program to delete it. HP has been unable to tell me how to delete this program without charging me a $50.00 fee. I do not think this is fair. If I had known or been prompted that I could download this program but not remove it once it expired I would have never downloaded it! I would like to know if removing this program is complicated enough to warrant paying this fee or is it something simple that someone out there can help me do myself?
2007-06-21
08:06:03
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5 answers
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asked by
cybermom
1
in
Computers & Internet
➔ Programming & Design