Why doesn't my realtor want to give back my documents after my offer got rejected?

Question

My california real estate broker told me over the phone that she shredded my deposit check even after I told her I'll pick it up. I asked her if I can have the shredded check back she tells me she threw it away. When I asked her if I can have copy of my bank statements & fico score which I provided for her earlier she tells me that she's busy today, tomorrow & next day. And then she tries to sell me other available properties that I am not interested. All I want is to have my documents back. Should I just let go those documents and move on? Is it normal for real estate broker to keep its client's documents?

Answer 1

It is normal for a real estate agent to keep COPIES of documents, but to return originals when the client requests same. I'm amazed that you did not keep copies for yourself at the time you provided them to her.

If you are wondering why she would keep copies of your documents, it's called 'documentation in the event of a complaint'. You would be amazed at how many people make false claims against real estate agents. The more written documentation she retains in her file(s), the better prepared she is to handle such false claims.

Answer 2

NO!!!!!!!!!!!!!!!!! Call her broker AT ONCE! You are entitled to a return of your deposit check and all of your personal documents. For her to have shredded that check (if indeed she did do so) is professionally unacceptable and her broker needs to know that at once.

Too busy my bushy tail...she could have left them in a sealed envelope at the Receptionist's desk for you.

These are not good business practices, don't just walk away. Demand the immediate return of your personal financial documents.

Answer 3

Sorry about that. Walk away from people like that
That is so unprofessional.
If you need help with a real estate transaction in southern cali
send me a email I can help you I handle both aspects of the business real estate and loans. etc. If you are not in southern cali I can still refer you.to some one.
Get your documents back!!

Answer 4

I don't know a bout that- but what I do know is that your realtor does not, under any circumstaneces, need your financial information. All your realtor needs is a pre-approval letter from a lender. Don't ever give your bank statements and fico score to a realtor again. It is none of his/her damn business. Like I said- all they need is proof that you can afford the houses you are looking at.

Answer 5

Just tell her you'll drop by the office and pick them up.

That sort of documents are absolutely yours and you're entitled to get them back.

If she doesn't cooperate ask to speak to the principal broker of that firm and explain your problem to him or her.

This practice may be considered "normal" in California but it sure isn't where I am.

Answer 6

Your lender should be the one with those documents, not your real estate broker. It sounds like you should find a different agent.

Answer 7

ugh no its not normal. this lady wants to hold onto your information bc she wants to try to sell u on something. go by and pick up all ur information in person, if she s not there then spea to her manager. i would not take her word about shredding the check. i would tell her either come up with the shredding or pay you 25 bucks so u can cancel it with ur bank. dont takea nyones "word" on anything, u need to protect ur assets in case she wants to cash the check to herself.

Answer 8

She is buying the property that you want herself with your good name and money. This is called fraud. Better get her before she skips with your life savings.

Answer 9

No, and she should be reported to the licensing board. TODAY. I would have her be a buyers agent.