I took my cloths to a new dry cleaner because I moved. They gave me the wrong jacket, one the was cheaper, larger and the wrong style and color. My jacket was a $200. BCBG jacket. When I returned to the store and diplomatically pointed this out, they claimed no responsibility for the lost jacket. What they did say was "One of your friends must have come in the middle of the night and switched the jackets." Yes, I know, totally insane. They refused to compensate me for that fact they had lost my jacket. i left the store livid.
I want to take them to small claims court but I have no proof that my jacket cost $200.00. I would hate to go to court without proper preparation for pleeding my case.
What would be my best recourse?
2007-06-21 07:28:25 · 9 answers · asked by flygirl 2 in Politics & Government ➔ Law & Ethics
DON"T GO TO SMALL CLAIMS!!
That's worth $50,000,000!!
really though...Just find a comparable jacket advertisement and use it as an example.
Get a witness or 2 to verify the brand and cost
2007-06-21 07:30:46 · answer #1 · answered by gcbtrading 7 · 1⤊ 1⤋
What you could do is get several copies of different resources showing that the potential cost was in fact $200.00. Then make sure you have proof that you had the jacket that cost $200. For example, a picture with you wearing it or something along the lines of that. Make sure you have the receipt for the dry cleaners, it'll show that you were the responsible one and held on to your receipt. And go back into the dry cleaner and see if there are VISIBLE signs that say "not responsible for lost or damaged goods". Make sure you have every hole covered! Good Luck. I hate when people come here from other countries and don't act ethical. If you want to be an American then act like an American! For the most part.
2007-06-21 08:10:42 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Well you know what jacket it was right? Well, go to a clothing store that sells them and inquire about their price, granted it may have been more expensive when you bought it. In that case, do you remember where you got it, and at what time? If so, you could contact the store you got it from. They keep records of all transactions, and you could ask for a copy of the receipt for your jacket.
After you know the price of the jacket, do you have a dry cleaning stub that you got when you brought in the jacket? If so, does it say on the stub what jacket you turned in? If so, you could show that you didn't get your jacket back. If you don't have a ticket, is there any way to prove that you didn't get back the jacket you turned in? Was anyone with you when you turned it in that can testify on your behalf?
They say maybe one of your friends came and took the jacket, bring pictures of your friends and see if they can identify the person, then contact that person if they identify them. That excuse isn't a good one though, since you could still sue them for the cost of the jacket even if it is true. You were the one who turned in the jacket, so only you, and anyone you identified should be able to take it.
2007-06-21 07:35:12 · answer #3 · answered by greencoke 5 · 0⤊ 0⤋
I would get a family member or friend who can vouch that you had the jacket come to small claims court with you.
If you have any pics of you wearing the jacket that might be helpful. As far as the actual value of the jacket - unless it was brand new, it probably wasn't worth $200 anymore - but you can find out how much a replacement would cost and try to get most of that amount (maybe 80% or so - that'll make you look reasonable to the judge).
Bring the jacket they gave you to court too, and make sure to tell them about their ridiculous 'maybe your friend switched jackets' story - that will help reinforce how stupid they are in the judges eyes.
2007-06-21 07:33:53 · answer #4 · answered by Joe M 5 · 1⤊ 0⤋
If you want to be reimbursed for the loss of your pants, you have to turn over the jacket, you bought it as a suit and the only way their insurance will cover it is if you purchase a new suit and turn in the unlost item. If you don't want to turn over the jacket, only when you have the new suit and a copy of the receipt, then don't expect them to reimburse you for the loss. This is common practice with dry cleaners. Let them make it right. Purchase a new suit and let them pay for it by turning in the jacket after you buy the new suit.
2016-05-17 04:12:29 · answer #5 · answered by ? 3 · 0⤊ 0⤋
If you have your ticket and the supposedly matching ticket from the jacket they gave you, then the numbers will not match and you have the proof that they gave you the wrong jacket. I agree that you can get information about a similar jacket to show comparable value but that will not be conclusive.
If you have been watching the news about the judge who lost his slacks in a cleaners, he is suing for $65M reduced to $50M, outrageous, but he claims ligitimate, you will know that you can get more than just retail value for your lost jacket. Sue for your distress and a penalty for their bad faith.
If you have those mismatched tickets, you will win, it is just a matter of how much.
2007-06-21 07:53:48 · answer #6 · answered by rac 7 · 0⤊ 0⤋
if you have no proof try to find a jacket like that to give the judge a ball park of the price of the jacket. you will probably get the depreciated value of the jacket and the judge will set the price. you might get like 100 bucks. you will loose some money and the jacket but at least you can get something out of it
2007-06-21 07:34:36 · answer #7 · answered by Chad S 2 · 0⤊ 0⤋
Where did you buy the jacket? Find that out then research what they sold it for. By the way did you hear about the guy suing the dry cleaners for thousands( or is it millions)...for a pair of pants? Give him a call.
2007-06-21 07:34:10 · answer #8 · answered by WHOISTHEPUPPETMASTER? 5 · 1⤊ 0⤋
i dont think you would have a good case
but
if you really were desprate try to find a pictures of you wearing the jacket
and maybe get witnesses of you wearing it
i think that would be the best option
2007-06-21 07:32:27 · answer #9 · answered by Person 2 · 2⤊ 1⤋