Is my situation violating consumer's right? Please see details?

Question

Hello All
I subscribed a mobile connection from Reliance Smart Card(Life time). After some month of connection, companies minimising talk value for the Life time Members very frequently.

When I was subscribed .... Their were topup recharge of Rs.50, Rs.60,Rs.100 etc. and talk time was after deduction of Service Charge(12%)

After couples of months company close these recharge coupons. and issued card with Rs.110, Rs.200, Rs.300.
Instead of this they decrease talktime value from 60% on the name of 12% tax and Administrator charge.
Rs.110=Rs.60 Talk time
Rs.200=Rs.110 Talk time
Rs.300=Rs.225 Talk time

Now they again decrease the talk time value from Rs.60 to Rs.40 from Rs.110 recharge coupons.

I feared that al last their will be only administrative charge not Talk time value.
** I can not change this number becuase I have distributed this on a wide area and will suffere in huge loss if change.

I want to fill a case in Consumer Forum of India If it applicable.

tks

Answer 1

sounds like they are changing a legally binding contract without your prior approval.

even if 'changing the terms' is a part of the contract, there are restrictions to what they can do - it seems that they are a scam.

cancel the subscription today - if need be, pay the money into a court escrow account and move legally against them.

changing the number is going to happen - no way around it.

Answer 2

advance into your organization a company? they are out of luck thoroughly if it advance into. The "company, Inc." is to blame, no longer you. They exceeded the statute, they won't be able to usher in good shape. Ask the opt to throw it out. And ask for a jurisdiction replace. If the FDCPA states it must be interior the state you reside in, ok choose would not have jurisdiction. try this greater or less in this order. The company is in simple terms attempting to annoy you into paying. They probable won't usher in good shape. only one final risk beforehand they write the debt off. yet whilst they do usher in good shape, you could surely summons their documents, which incorporate a replica of the "incorrect" advert.

Answer 3

yes report them::;