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I recently bought a computer with Windows Vista pre-installed, I had to reinstall Vista (using the copy that come with my PC) twice due to error messages.

The problem is it keeps rejecting my product key, the product key that's suck to my base unit, should I buy Windows Vista OEM - will this come with a new product key, or do I have to buy a new retail box of Windows Vista.

2007-06-16 04:46:37 · 4 answers · asked by Anonymous in Computers & Internet Software

Just phoned Microsoft and got it sorted, thanks for the help.

2007-06-16 05:10:30 · update #1

4 answers

If you have a product key, don't buy a new one! That's a waste of money.

Contact Microsoft and say you've had to reinstall Vista twice and you had previously registered your version of Vista so it won't let you continue. They should be able to help you out!

2007-06-16 04:53:48 · answer #1 · answered by Chemical Jelly 5 · 0 0

Indeed, ask for a new key. There's no reason for you to have shell for another copy Vista. It's likely your key has been used somehow on a pirate copy.

2007-06-16 04:55:15 · answer #2 · answered by mo79uk 3 · 0 0

the substantial distinction is that a OEM version is tied to the laptop it particularly is first put in on and would't be transferred. The retail version would properly be removed from one laptop and put in on yet another.

2016-11-25 00:37:05 · answer #3 · answered by Anonymous · 0 0

Call Microsoft, they should supply you with a new Product KEY.

2007-06-16 04:51:05 · answer #4 · answered by Ron M 7 · 0 1

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