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I purchased a Toshiba Satellite A135-2286 laptop about 4 months ago. It is running Windows Vista and only has 512 MB of RAM. I purchased an additional 512 MB stick of RAM from Crucial.com and installed it today. I expected to boot the system and have 1GB total, however it only recognizes 512MB.

I removed the factory installed memory module and installed -only- the module that I purchased from crucial.com, and it booted fine, so I know the module is good. The system just won't recognize that I have 1GB when I install them both.

Should I send this memory back to crucial.com and order a "name brand"? I've got a tight budget, but I found a Corsair 1GB module at tigerdirect for $39.99:

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=2227106&CatId=150

Do you think this will be compatible with my factory installed memory, or even with the system?

Any advice is appreciated. Thank you!

2007-06-13 15:50:58 · 5 answers · asked by Anonymous in Computers & Internet Hardware Laptops & Notebooks

In responce to the first answer, the laptop has 2 memory slots.

2007-06-13 16:00:50 · update #1

5 answers

I say send it to crucial back and get a RAM with less memory probably your laptop will recognize that

2007-06-13 15:54:31 · answer #1 · answered by Chris 2 · 0 0

Try reseating the old ram stick on the 2nd memory slot.
In my previous ram upgrade experience, my laptop would not boot at all when I placed a new 512Mb (different brand) on the 2nd slot. BUT when I interchanged the ram sticks on the slots, my laptop booted properly w/ 1Gb ram and has been trouble free for 8 months now.

2007-06-13 16:53:42 · answer #2 · answered by Karz 7 · 0 0

Does your computer, by chance, have four slots instead of two?

Depending on the system, You DO have to use matching slots when pairing the memory sticks.

I'm amazed, usually crucial.com is awesome at providing assistance.

Email them and I'll bet the get it fixed.

2007-06-13 15:54:13 · answer #3 · answered by tabulator32 6 · 0 0

Sell both chips you have on ebay and buy a new single 1 gig chip from newegg. Download this program to determine the exact type of memory you're running, it's called cpuz.

http://www.cpuid.com/cpuz.php

I use this all the time to determine memory type for customers without having to open the case. It will tell you everything you need to know about your processor/memory/motherboard, etc..

2007-06-13 15:56:48 · answer #4 · answered by alphawhiskey43 3 · 0 0

Not really dawg, Laptops are notorious for being difficult to be upgraded..I'm not even gonna touch mine cuz it's too much hassle.

2007-06-13 15:54:37 · answer #5 · answered by Anonymous · 0 0

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