They are supposidly able to get your bank charges back, thier web server seems non existant.
2007-06-12 02:01:01 · 5 answers · asked by Bev F 1 in Business & Finance ➔ Credit
You don't need a bank charges claims company to get your charges back, there is nothing they can do that you can't do yourself! I would never use any company that cold calls you.
Use the steps below, and the template letters on my site and you should have a good chance of getting a full refund of your charges. My site tells you everything you need to know, and sets you up to be in the best possible position with your claim.
The full process and timescales for claiming back your charges is:
1) Write to the bank and ask them for a copy of your charges for the last 6 years, or alternatively a set of statements for the same period. You do this by making a "Subject Access Request" under the Data Protection Act, enclosing a cheque for £10 made out to the bank. This by passes the banks normal charges for statements which is normal a large amount for 6 years worth. The bank have 40 days to send you the data.
2) Write to the bank asking them to refund your charges, giving them 14 days to reply, attaching a "Schedule of Charges" (a list of the charges you are claiming for).
3) Send the bank a "Letter before Action" giving the bank one last chance to refund your charges before you take court action. They have 14 days to reply.
4) File a claim online using the Money Claim Online web site run by the UK Court Service. The claim is served on the bank 5 days after its submitted. The bank has 14 days to acknowledge the claim. If they don't you can request a "Judgement by Default" and you win the case, and get your charges, statutory interest at 8%, and your court fees.
If they do acknowledge the claim, they then have 14 days to submit a defence (making 28 days in total from the date the claim was served). If they don't then you can again request a "Judgement by Default", and get back your charges, interest and court fees as above.
If they file a defence, then you and the bank get an "Allocation Questionnaire" to fill in. Some judges dismiss the case at this stage, as the bank can't win, so again you win. If this doesn't happen, a hearing date is allocated. The bank will most likely either back out before the hearing, or won't turn up in court. Again you win the case and get your charges, interest and fees.
Follow the correct procedures and you stand a good chance of getting your charges back! Its important to send all letters to the bank and courts by recorded delivery, so you can prove they were received, and more importantly when they were received (which you can find from the tracking section of the Royal Mail web site).
Also make sure that you send all letters to the banks head office, and not your local branch. Don't phone the bank either, as this can delay things and you have no proof of whats been said.
Have a look at my site below which has detailed step by step guides to the whole process of claiming your charges back. It also has template letters you can put your details into and send to the bank, and forums for one to one advice. We also have a guide to filing your claim in court online, which is unique to the site.
The site is free to use!
2007-06-12 02:07:21 · answer #1 · answered by Anonymous · 1⤊ 0⤋
check out Financial Ombudsman Service They are really good altho I havent received any money yet as Lloys TSB are being total w@nkers, they sent an A4 page full of waffle basiccally saying bugg£r off so I've got to contact financia ombudsman again their number is 0845 080 1800.
2007-06-12 02:22:58 · answer #2 · answered by willow 6 · 0⤊ 0⤋
http://www.moneysavingexpert.com/reclaim/bank-charges
this link will take you to a site that takes you step by step through what you need to do if you wish to claim your bank charges back. It has templates of letter to send and how to go about things step by step. Hope this is useful
2007-06-12 02:05:57 · answer #3 · answered by HeatherzFeatherz 4 · 0⤊ 0⤋
Learn how to manage your own money, or you will be poor the rest of your life (and scammed by every 'Financial Consultant' out there)
Only the very rich and very poor can afford to pay some-one else to manage their money
2007-06-12 19:48:18 · answer #4 · answered by Steve B 7 · 0⤊ 0⤋
From what i heard from friends it can take a few years to get money back.
2007-06-12 02:14:49 · answer #5 · answered by Jackie M 7 · 0⤊ 1⤋