Why are people so incredibly rude these days?

Question

I work in a service industry and almost weekly (or more) clients seem to have no filters to restrain their rudeness, anger, or hostility. It's like they come into the business angry (you can tell it in their demeanor) and take it out on us. Or they just wait for one minor thing to happen and then go ballistic. Are people more short fused now days or has it always been like that? I hate my job somedays because of these whackos.

Answer 1

You poor thing, you are really defenseless because you are supposed to be nice to them or lose your job. It's not fair, but I think that is why people feel they can get away with it. They have the power over you. It is sad. My mother is a casier and she had someone curse at her and complain to management and she almost lost her job because she laughed. How stupid is that? This person was disrespectful to her and she is supposed to respect them?!

Answer 2

It's nothing new. Most people don't know what it's like to work in the service industry. They are agitated from their own jobs probably. Not only that, but a lot of people that work in the service industry are rude, too. Since I have been working in food service and customer service for almost 10 years, I make a point to be very friendly to everyone. Even when I'm the customer.

Answer 3

I couldn't do the job you do. I have seen incredible rudeness to staff in stores and supermarkets - they seem to think they can treat these people as servants, and talk down to them. Disgusting. I can have a very short fuse, but I do my best to save the eruption for the person that caused it, not take it out on everyone else around me.

One thing I found - by being incredibly sweet and polite to such people, you totally take the wind out of their sails!! It floors them!!

Answer 4

I hate my job because of people like that as well. I work at a ticketmaster calling center. Sometimes I'm just shocked at how RUDE grown men and women can be. it just makes me wonder how they were raised and if they were ever taught any manners. one time an older man called me and was angry because his tickets hadn't arrived by mail yet, which is understandable. so I told him that if his tickets still hadn't arrived 2 days before his event, we could put the tickets at the box office so that he could pick them up. well,he just started SHRIEKING at me like a banshee and calling me a moron, saying that I HAD to send him new tickets in the mail(which I can't do) or he was going to sue. it was so ridiculous, I hung up on him. people like that literally disgust me. when I was growing up, the most important thing that my parents were sure to instill in me was respect. not just for elders and authority figures, but for EVERYONE.

Answer 5

I think that people like that are incredibly selfish.
Our self absorbed society seems to sanction their behavior rather than penalizing it.
It hasn't always been this way, and the only way to change things is to go back to teaching the "golden rule". I believe that many religions will teach something along the lines of respecting others and treating other people the way you would want them to treat you.
It's time we returned to the "good old days" in our way of thinking and in the ways we deal with others in daily life.

Answer 6

Ya some people are just assholes. Just let it go, what goes around, comes around. Karma. Th'll get whats coming to em.

People are doing more and more, working longer, etc... so naturally they're angry about stuff.

Depends where you work too. Id tell em to piss off, if they're gonna act like dumbasses. I have a chill manager, so hes fine with that. I work at a grocery store, and one time I decked some dumbass 20 year old in the face, cuz he was being racist. My area manager didnt care, he told the dumbass to leave.

Answer 7

In the end times the hearts of many will grow cold because of offenses! Now just where did I read that? If you were full of the Holy Ghost then the demons in people couldn't harm you! Yes the bible is true, but many refuse to except it because they fear giving up their sinful ways and live a life of peace and love! Oh love is so embarrassing, isn't it, but Jesus forsook the shame! Its all true to the fact, isn't it satan?

Answer 8

i used to work in the service industry, but guess why i don't anymore. i don't know where the idea that it's okay to treat working people with such contempt came from.. i mean, i could have been be on welfare or unemployment, instead of punching the clock. i hope they invent more machines to interact with these baboons,like the automated checkouts, and spare future servicepeople the indignity of having to restrain ourselves from slapping these rude clods right upside their heads.

Answer 9

In this day and age, many seem to think w/ all the technology, they dont need to rely on others. Like 60 yrs ago, especially in small places, you would be nice to people because you rely on them more. Also, as new generations are born, parents become less hung up on morals and many children grow up narcissistic feeling that they have a right not to treat others well and they feel intitled to treat you badly becausr theyre a customer and its not their fault if theyre upset so you should have to deal w/ them.
I dunno, tahts my opinion anyways.

Answer 10

i think it has to do with their financial status. most of them/you/us go home to an annoying household (even though we love this household). i'm still in college, but i can imagine people with families and their resulting frustration...that must suck. to work and then waste that money on kids and the wife or husband. so many people could be driving a mercedes but are driving hondas because of their families. i think people shouldn't have kids or get married until they've achieved their financial goals. and these goals should be really big. its the constant financial sacrifice that husbands and wives make that make them so miserable