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This is a question on an "Job Application Form" related to Customer Service.
Please help! Thanks!

2007-06-06 10:35:09 · 6 answers · asked by Anonymous in Business & Finance Careers & Employment Other - Careers & Employment

6 answers

This most likely deals with a customer is not happy with the answer you have given them. First put that as a question in your answer, then tell them that first you would keep your cool and ask the customer what they are looking for in order to have this resolved, bond with the customer saying I understand you position, but I need a clearer understanding of the problem. In other words you adapt by not getting defensive. Getting defensive with the customer just adds to their anger becoming an understanding almost friend defuses the situation. So my answer would be with calm, cool condencending demeaner.

2007-06-06 11:06:18 · answer #1 · answered by Pengy 7 · 0 0

I would love to adopt and adapt DLS scheme. I have answered a similar question a while ago and would like to share the same with you and others too, as follows: As I live in Bangladesh we are not that fortunate to have the Daylight Saving type of energy saving scheme implemented here. Btw, I have seen it religiously done in the then Imperial Iran under the King Reza Shah Pahelvi, since he was very close follower of USA. I'm not sure if the Mullahs are following this very good program. Last year our Neutral Non-party caretaker government was toying up with the idea to have DLS scheme for our people, but unfortunately some leading scientists and politicians did not support it saying that our peasants living in villages would be more confused if we make one-hour delayed or advanced, what a farce! PS. I saw a cartoon appearing in Iranian newspaper in 1977 showing one person wearing 3 wristwatches. When asked for the reason he explained something like: First one is the original time and the second one is for summertime (1-hour set-back) and the third one is for the winter-time when the clock is advanced by one-hour. This is because he can not manipulate the watches by himself every time government announces changes in the DLS (lol) Have a nice and productive extra hour!

2016-05-18 05:23:22 · answer #2 · answered by Anonymous · 0 0

We got a new computer system where i used to work which seemed to leave most people baffled, I asked for further training and development and was then able to continue my learning by teaching those around me how the new system worked! Does that help at all?

2007-06-06 10:39:07 · answer #3 · answered by princess74 2 · 0 0

When I started out I just used to drink milk and then sh*t.
Gradually, over 60 years I broke this habit - although they tell me it's only remission.


Good luck with the job by the way.

2007-06-06 10:49:32 · answer #4 · answered by Anonymous · 0 0

Put something about how you coped when you got a new boss at work or if there was a reorganisation at work.

2007-06-06 10:48:59 · answer #5 · answered by Phil H 2 · 0 0

seroxat

2007-06-06 19:10:22 · answer #6 · answered by Mr Beefy 1 · 0 0

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