:(( PLEASE! it deleted all my high school pictures---all the memories :(
My virus scanner (AVG) cannot seem to clean it (error). I tried to delete it manually, but I can't! The path indicated on AVG is C:\Program Files\microsoft frontpage and whenever I try to delete it, it says the files are being used--yet there are no files inside (probably hidden)!
Whenever I try to open C:\ by double clicking, a message shows up saying "cannot find the script file C:\autorun.vbs" what?!
I can't seem to access task manager to end the file, either...
I don't want to lose any other files!! HELP
2007-06-06 04:19:15 · 4 answers · asked by Anne 2 in Computers & Internet ➔ Software
Firstly update and run your anti-virus product. You can also run a free online scan as well as some malware can actually corrupt or disable your resident security products. Here are a few online scans you can run:
Trend - http://housecall.trendmicro.com/
Panda - http://www.pandasoftware.com/products/ActiveScan.htm
Norton - http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
Second download, update and run scans using the following products:
SuperAntispyware
http://superantispyware.com/
Spybot S&D (free version requires manual updating)
http://www.safer-networking.org/en/download/
AVG AntiSpyware
http://free.grisoft.com/doc/20/lng/us/tpl/v5
Adaware from Lavasoft (free version requires automatic updating)
http://www.lavasoftusa.com/products/ad-aware_se_personal.php
(These programs can be run in Safe Mode after downloading and updating)
Third, after cleaning your system, disable System Restore, reboot and re-enable System Restore when you log back on. This will clear the malware that may still be lurking in System Restore, which could be reinstalled should you need to rollback at some point. Additionally, a reboot may be required to complete the malware removal process.
Lastly, you may also want to install the following tool. It is free and requires you to check for and enable updates manually once a week or so. It uses no system resources.
SpywareBlaster (inoculates, not a spyware removal tool)
http://www.javacoolsoftware.com/spywareblaster.html
2007-06-06 04:21:58 · answer #1 · answered by MLM 7 · 1⤊ 0⤋
Click the link below for more info on the virus that you have and how to get rid of it.
2007-06-06 11:26:46 · answer #2 · answered by Ron M 7 · 0⤊ 0⤋
go to www.spywareremove.com/ and use the free removal tool
2007-06-06 11:43:41 · answer #3 · answered by sparks9653 6 · 0⤊ 0⤋
http://www.lavasoft.com
2007-06-06 11:22:03 · answer #4 · answered by Keith N 2 · 0⤊ 0⤋