He does have windows Vista and that game is suppose to be compatible, does anyone know what the problem could be?
2007-06-05 17:11:44 · 6 answers · asked by suz 2 in Computers & Internet ➔ Other - Computers
If the computer shuts down while installing, one of the reasons could be the power supply cannot supply enough power. You may need to buy a more powerful power supply. Check with your local computer repair store if this is the case.
Another reason is interference from other windows processes, have him boot into save mode (usually constantly hitting F8 or F10 during the computer's boot up cycle, select "Safe Mode", log into the Administrator account, and install it there).
Another thing you can do is to make sure that the Windows is up to date. Run Windows Update and make sure you have the latest fixes installed.
If there is a Blue Screen before the computer restarts, try and read what the screen says and it should tell you what crashed.
The more obvious course of action would be to contact the manufactures of the game and let them know of your problems while installing. They may know exactly how to fix it.
2007-06-05 17:31:52 · answer #1 · answered by herg 3 · 0⤊ 1⤋
It Sounds Like The Computer Has Insufficient Resources For The Game. Check The Game Box For Minimum System Requirements. Make Sure That All Of Them (ESPECIALLY THE VIDEO CARD) Meet Them. If This Is Not The Problem Try Turning OFF (Or REMOVING Temporarily) Any Virus/Spyware Software You Have Installed. If You Still Have A Problem BLAME VISTA Call Microsoft For Help (Or Better Still - GET A MAC) Good Luck!!
2007-06-05 17:41:42 · answer #2 · answered by one 6 · 0⤊ 0⤋
Does the computer have the requirements to run the game, for example processor speed, ram memory size, graphics card size? If so it's a problem with good Ol'Vista, call Microsoft.
2007-06-05 17:17:41 · answer #3 · answered by Anonymous · 0⤊ 0⤋
maybe the computer isn't good enough
always check the requirements before buying a game
2007-06-05 17:30:25 · answer #4 · answered by jpnssmasher 1 · 0⤊ 0⤋
unbelievably the default shutdown placing in vista is hibernation no longer "off" reset the default to off and the workstation will close off fairly of being woken from hibernation by the antimalware provider working a test
2016-12-12 12:47:27 · answer #5 · answered by Anonymous · 0⤊ 0⤋
have him check for patches before he install it and also updates for the video card and make sure the system meets the requirments
2007-06-05 17:25:56 · answer #6 · answered by Anonymous · 0⤊ 0⤋