Connection Problem?

Question

My dad has recently bought a piece that goes in the computer that allows him to receive Internet from anywhere in the house as long as is in range of the Modem. So......when I insert all the info of the modem, it tells me the connection in limited ot has no connectivity, then when I try ti repair it, it stops on renewing your IP address. Any tips?

Answer 1

You need to check the security settings Usually if the WEP/WPA key is lost you will not be able to get an IP address it will just try and then fail. If the router is available you can login to it and check what those settings should be.

Answer 2

From the description, I understand that you are unable to connect to internet using wireless becuase of the following error message:

"Limited or no connectivity"

We came to know about this issue that this error occurs after installing SP2. So, I would like to know if you have installed SP2 on your notebook. Please visit the following Web site for additional information:

http://www.windows-help.net/WindowsXP/troub-13.html

NOTE: The URL above will take you to a non HP Web site. HP does not control and is not responsible for information outside of the HP Web site.


Step 1 : Download and install the Patch from the following Microsoft web page :

http://www.microsoft.com/downloads/details.aspx?FamilyID=17d997d2-5034-4bbb-b74d-ad8430a1f7c8&DisplayLang=en

NOTE: Copy the URL starting from "http" till "Lang=en" and paste in the address box of the browser, then press Enter Key.

Step 2 : uninstalling the Network drivers

1. Click Start, Control Panel, Performance and Maintenance, and then System icon.
2. This opens the System properties window.
3. Select Hardware tab and click Device Manager.
4. Click "+" beside the Network Adapters you want to uninstall.
5. Right-click the Ethernet card device and select Uninstall.
6. Restart the system.

On restarting, Windows will autodetect the device and installs the correct driver. If the issue persists, you can reinstall the drivers from the Software Setup below:

Step 3 : Reinstalling the Network drivers

1. Click Start, All Programs, Software Setup.
2. This opens the Software setup window.
3. Click on "+" before Hardware Enabling Devices.
4. Select the Realtek NIC Driver.
5. Click Next and follow the onscreen instructions.
4. Restart the Notebook when prompted.

The information provided should help resolve the issue