My Moto Q software crashed on May 5th, sent it to Motorola on 5/7 and now Motorola can't give me a status on it. They have literally refused to help me get it back. No status, no updates and I'm without a phone. I've tried using the customer support link on the website and I've left 13 messages but I haven 't gotten a response. I've asked for a Customer Service Mgr but I have not been connected to them. I want to escalate this issue as high as possible in order to get my phone back. I'll take the phone number and email of anyone in mgmt at Motorola who can help me.
2007-06-05 09:25:49 · 2 answers · asked by danny_o 2 in Consumer Electronics ➔ Cell Phones & Plans
Did you try the Motorola Support tracking site for an estimate when you might get your phone back?
Here: http://direct.motorola.com/hellomoto/nss/Track_My_status.asp
2007-06-05 09:53:47 · answer #1 · answered by Jerry 7 · 0⤊ 1⤋
they are celebrities so they are able to't supply out their digital mail, huge form, or the different own information to the everyday public have faith me i've got tried to get it yet like I stated they are able to't supply it out for secure practices motives.
2016-12-18 14:52:19 · answer #2 · answered by ? 4 · 0⤊ 0⤋