three old age pensioners my husband myself and another lady was waiting at the norman harris bus stop in southend on sea and a number 8 bus came along and he did not stop this was sat 2nd june at 2.15 admittingly we could not see the number of the bus as the sun was in our eyes when I did see it I put my hand out and he still did not stop. I thought they were supposed to be giving a service for the public but if this is how they go on no wonder peopl use their cars. I also believe that buses should stop at every bus stop where people are waiting. this is disgusting and I want this sorted please.
2007-06-04 05:37:37 · 16 answers · asked by P S immons 1 in Cars & Transportation ➔ Commuting
Get a bus route scedule from the bus terminal.
Not all the busses will stop at every location.
There are certain busses for every stop and they all go to different locations.
2007-06-04 05:42:43 · answer #1 · answered by Anonymous · 1⤊ 0⤋
I also had a similar experience a couple of weeks ago. I was catching the number 11 Arriva bus from Chester, however the races were on and it took the driver 30mins to even get off the forecourt. As he approached the first stop, he quickly changed lanes so he 'couldn't stop' for the 4 people waiting in the rain. The traffic was so bad that the bus was actually stationary right next to the stop (all be it in the wrong lane) and to my horror, the people waiting started wading through the traffic and banging on the doors of the bus - desperate to get home after a hard days work and out of the cold! The driver obviously didn't grasp what his job entailed as he didn't stop at a single spot (unless there was someone wanting to get OFF the bus), and even then, the driver would quickly close the doors on the people wanting to get on! I know this sounds bizarre but it really is true! I counted at least 4 elderly people that he left outside in the cold and wet that day. It truly was an utter disgrace. That driver had no intention of serving the public, I was left feeling angry and saddened by what I had witnessed. I hope these drivers get their comeuppance. If they cant be bothered to do their jobs properly then they shouldn't bother at all!!!
2007-06-04 06:40:04 · answer #2 · answered by Germs 2 · 0⤊ 0⤋
There are several reasons why the driver didn't stop. He might have been full and on Saturdays this is quite common. When you can see the bus the driver can see you and will be looking for a signal especially if more than one route uses that stop.
If you don't signal he/she is going to assume that you want another bus. The driver doesn't know the sun glare is obscuring the number.
If you signal too late he may not be able to stop safely due to traffic behind and standing passengers. If they fall over, do you want to be liable because you didn't put your hand out in reasonable time?.
If you are in that situation again, put your hand out in plenty of time as soon as you can see the bus, and make it a clear signal, not some twitch like you are swotting away a fly. If it turns out to be the wrong bus, no problem, drivers are taught to be aware of disabilities and sight problems are one of them.
I work for Arriva and not all the buses that are on the road are in service. Some are driven by mechanics to swap with a broken down one, others may be ferry buses to get a driver to the start of his route, others are when a driver finishes his shift and the bus is taken back into the garage.
I am sorry that you were left standing at a stop.
2007-06-04 06:03:02 · answer #3 · answered by charterman 6 · 0⤊ 0⤋
Sometimes the bus is so full that stopping for you will not make any more sense because it is standing room only and it is not suitable for the elderly.
Reason number 2- that bus was not in service.
Reason number 3- bus was full
Reason number 4 - bus was full
Buses are unreliable, I know, I know. All these people are telling you to leave your cars at home and dont pollute, but you can spend the whole morning waiting for a bus.
Can you afford to flag down the taxi instead?
2007-06-04 05:53:30 · answer #4 · answered by QuiteNewHere 7 · 0⤊ 0⤋
hi just wondered did you give the driver enough time to see you put your hand out and was it just a wave or did you stick it out prominently and in plenty of time, was the bus full up, is it supposed to stop at that stop, was it in service, was it a driver or mechanic taking the bus somewhere else as a changeover bus for a broken down bus, had he been told to just run the passengers on board to where they needed to be so because there was no driver to relieve him so he could have a meal break, all to many reasons i know of for this incident but you need to ask the driver/ company for thier opinion report it to the company (and yes they do investigate these complaints) drivers are given warnings for leaving passengers and sacked if this happens to often.
2007-06-04 07:23:06 · answer #5 · answered by nigel h 4 · 0⤊ 0⤋
Complain directly to the Transport Department of Southend-on-Sea Council. In my experience it is a waste of time complaining to the Bus Operators as some of them have NO Customer Complaints Scheme in operation.
2007-06-04 20:46:39 · answer #6 · answered by k 7 · 0⤊ 1⤋
1} Tell Arriva, not us.
2} 2.15 Saturday - full up?
3} Did you give him a chance to stop safely?
4} Was that bus scheduled to stop there?
2007-06-04 06:10:36 · answer #7 · answered by champer 7 · 0⤊ 0⤋
If he did not see you soon enough slamming on the brakes would have been dangerous. An OAP died on a bus in London after sharp brake application. She collided with a stationary pole inside the bus.
2007-06-04 18:57:23 · answer #8 · answered by Anonymous · 0⤊ 0⤋
Write or email the operator stating all the facts and as much information as you can. If you signalled late that is probably the excuse the driver will give for not stopping as for stopping at all stops that would waste lots of time.
2007-06-04 05:44:02 · answer #9 · answered by jay jay 4 · 0⤊ 0⤋
We had problems with the number 8
Caught 2 numbers 4's instead
2007-06-04 12:50:34 · answer #10 · answered by Anonymous · 1⤊ 0⤋