All seams to be going well until I try to enter postal address details ie post code..(which we don't have here in Ireland)
And even when I tell them that I live outside Britain it do sent want to accept my details I have opted for confirmation by email to use at their fast ticket machines at the station but after going through the first 5 steps I hit a brick wall. Is there a problem with a person outside Britain registering for a ticket ..is it the web..or is it just me again
2007-06-03 06:51:27 · 5 answers · asked by fozzy_bear_61 1 in Cars & Transportation ➔ Rail
Hi again just spoke to the Virgin help desk by phone ..very helpful.
I "think" she told me I could pick it up at High wycombe fast ticket machine. But i don't see it listed on the website as a location oops.
Have been given a booking reference and managed to get a great deal on the ticket of only £24 quid. But am a bit worried I got the instruction on pick up location wrong..
2007-06-03 08:09:24 · update #1
The Virgin trains website isn't the easiest in the country for the best of us (although there are a lot worse)
Anyway I went on the site and there is a link about people who are trying to book from abroad... it then sent me to a link which I follwed to Ireland and encountered the official Brit Rail site.
Give this a go.
http://www.acprailnet.com/britrailbook?_viewid_=-1&returnurl=http://www.acprail.com&countrycode=IE&languagecode=EN&countrykey=ACP09874
This is the page I linked to here from in case the link does not work for you
http://www.virgintrains.co.uk/buy_tickets/default.aspx
Good luck :-)
2007-06-03 07:00:12 · answer #1 · answered by ♦Engelsk•Jente♦ 3 · 0⤊ 0⤋
Try www.thetrainline.com. The person at the Virgin helpdesk who told you to pick up your ticket from the fastmachine at High Wycombe was talking plain daft - Wycombe is miles from Oxford, and not on a direct route and is not even served by Virgin. Enjoy your wait on Middlesbrough station, by the way, whilst waiting for the connection the Redcar (if you want to sound local, don't sound the final 'r'!)
2007-06-03 18:13:42 · answer #2 · answered by rdenig_male 7 · 0⤊ 0⤋
If your having constant trouble may I suggest you give them a ring. I`ve had this problem on a couple of occasions and I live in the Midlands.
2007-06-05 09:50:04 · answer #3 · answered by marky mark 4 · 0⤊ 0⤋
right ok try typing in the search address virgin trains eg then ireland if you still get stuck try looking in the phone book or yellow pages and give them a call
2007-06-03 13:58:50 · answer #4 · answered by Crissie 5 · 0⤊ 1⤋
Try calling Rail enquiries on 08457484950 they're very helpful
2007-06-03 14:00:21 · answer #5 · answered by fishionuk 2 · 0⤊ 0⤋