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I paid for a 3 mnth subscription to Norton a month or so back, but before I turned it on (I thought it was on but turns out it was not) then someone convinced my that Zone Alarm Security Suite was excellent and would be compatible with Norton so I bought it. Straight away it was not compatible, so I never ran the Norton..

I have been having issue after issue, problem after problem, cant download stuff, cant use remote assistance, cant use internet explorer, cant update anitvirus definitions on Zone Alarm, cant download site builders, to name a few.

I now want to turn ZA off and use my Norton subscription for the next couple mnths before it expires, while I wait for the puter tech to come over and sort this out.

I dont know if Norton installed properly to start with, so how do I find out if its working, and turn it on, so I can f*ck this ZA off and remain protected until the tech comes out to have a look?

I need to see if ZA is causing all this ****.

2007-06-02 22:05:19 · 3 answers · asked by Kira 4 in Computers & Internet Software

3 answers

check out norton antivirus at this address

2007-06-02 22:29:35 · answer #1 · answered by Jarred D 1 · 0 0

2

2016-08-21 22:20:01 · answer #2 · answered by ? 3 · 0 0

You must not try to run 2 Anti-virus programs at the same time, ever. Norton thinks ZA is a Virus and vice-versa.

Un-install Zone Alarm ASAP.

Then, reboot and run Norton manually, remember to update the "definition files" first. If stuck, click on the Help Tab.

2007-06-02 22:15:58 · answer #3 · answered by ELfaGeek 7 · 1 0

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