i just bought a notebook. i got it from a known and trusted store. it's brand-new and pre-installed with windows vista. i'm positve the notebook and softwares are genuine and so is the product key sticker at the bottom. but when i type-in the product key to activate microsoft office, it's invalid. i've re-checked over and over and certain i got the correct numbers and letters. why is this happening? anyone go thru this too? and know why? thanks. (can't call for tech support right now)
2007-06-02 13:44:12 · 4 answers · asked by cc 1 in Computers & Internet ➔ Software
The product key on the bottom of the computer is probably just for activating Windows. Office would have its own key. Look for CD-ROMs that came with your laptop -- there should be at least one for if you ever needed to reinstall Microsoft Office. There should be a sticker on the envelope, case, or very thin box that CD is in, and the key you need to activate office should be on it.
2007-06-02 13:50:40 · answer #1 · answered by mblaine 5 · 0⤊ 0⤋
There is a differnece in the product key for Vista itself and the product key for the Office application. One is Windows..the other runs in Windows. Beyond that it sounds
like a pirated/bogus/illegal copy. Hope this is helpful information.
2007-06-05 00:04:24 · answer #2 · answered by Cindy 1 · 0⤊ 0⤋
Take it back to the store and ask them to activate Windows for you.
2007-06-02 20:47:16 · answer #3 · answered by ELfaGeek 7 · 0⤊ 0⤋
lol, they would never make u use the same serial for office and windows.lol.
2007-06-03 18:22:57 · answer #4 · answered by ♫§tevie_w☼nder♪ 1 · 0⤊ 0⤋