2007-06-01 18:18:44 · 8 answers · asked by N J 1 in Computers & Internet ➔ Software
You have malware installed on your system. If you follow all the following steps it should get rid of your problem and prevent future problems. All programs listed are free.
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Update your antivirus and run a full scan in safe mode
If you do not have full time (active) virus protection install (only one) all are excellent:
AVG Antivirus 7.5 Free Edition
http://free.grisoft.com/freeweb.php/doc/avg-anti-virus-free/lng/us/tpl/v5
http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10669237.html?tag=lst-0-1
or
Free antivirus - avast! 4 Home Edition
http://www.avast.com/eng/avast_4_home.html
or
AOL Active Virus Shield
http://www.activevirusshield.com/antivirus/freeav/index.adp
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Install Windows Defender (full time spyware protection)
Perform a full scan.
http://www.microsoft.com/athome/security/spyware/software/default.mspx
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Install the following five programs and run weekly or at least monthly. You need all five. They will greatly increase your protection. They are not a substitute for full time spyware and virus protection.
Ad-Aware SE Personal (update + full scan)
http://www.lavasoftusa.com/products/ad-aware_se_personal.php
Spybot Search & Destroy (update + immunize + scan)
Do not enable Tea Timer and SDHelper
After installation: update + scan + immunize
http://www.safer-networking.org/en/mirrors/index.html
SpywareBlaster: Update then open and click “enable all protection”.
http://www.javacoolsoftware.com/spywareblaster.html
SUPERAntiSpyware free version: (update + scan)
http://www.superantispyware.com/
CCleaner: Do not install toolbar option
Removes tracking cookies, unneeded files, history
In options.
Set to run when computer starts.
Place cookies you want to keep in save list
http://www.ccleaner.com/
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Note if a scan detects a problem but is unable to remove, start the computer in safe mode with the internet line disconnected and run a full scan.
In severe cases your system restore files will also be infected. In these cases you will need to turn off system restore to prevent malware hiding in the system restore files and reinfecting the computer during removal or during a future system restore. Turning off system restore deletes the system restore files.
Right click on "my computer"> Properties > System Restore Tab > Check box turn off system restore
After the malware is removed turn on system restore.
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Run this time only
CWShredder: run
http://www.trendmicro.com/cwshredder/
Roguefix.bat
http://www.internetinspiration.co.uk/roguefix.htm#uninstall
Shoot The Messenger
http://www.grc.com/stm/shootthemessenger.htm
SmitFraudFix
http://www.geekstogo.com/forum/How_to_use_SmitFraudFix-t109268.html
Vundo Fix and
VirtumundoBegone (if VundoFix does not work)
http://www.bleepingcomputer.com/forums/topic18610.html
VX2 tool for Ad-Aware and run tool (Install and run)
http://www.lavasoftusa.com/support/securitycenter/vx2_cleaner.php
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Additional run this time and monthly.
Microsoft Update "Custom Mode" install everything
http://update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
Microsoft OneCare Live, run “full service scan”
Updates windows, virus and spyware scan, disk cleanup, disk fragmentation (if needed), backs up registry and then cleans registry, and checks for open firewall ports
http://onecare.live.com/site/en-us/default.htm
Malicious Software Removal Tool (run “full scan”)
http://www.microsoft.com/security/malwareremove/default.mspx
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RootkitRevealer v1.71
http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx
Rootkit Removal Guide
http://safecomputing.umn.edu/guides/scan_unhackme.html
Rootkits Removers
Pick any 2 install and run one each month
AVG Anti-Rootkit
http://www.grisoft.com/doc/products-avg-anti-rootkit-update-app-art/?ver=1.1.0.29
F-Secure BlackLight
http://www.f-secure.com/blacklight/
Sophos Anti-Rootkit
http://www.sophos.com/products/free-tools/sophos-anti-rootkit.html
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Online Free Scanners:
Run Trend Micro, Kaspersky, and Panda Scan now.
Run a different one each month.
Trend Micro: HouseCall Free Scan (removes what it finds)
http://housecall.trendmicro.com/
BitDefender Online Scanner http://www.bitdefender.com/scan8/ie.html
Kaspersky Labs Online Scanner http://www.kaspersky.com/virusscanner
McAfee http://us.mcafee.com/root/mfs/default.asp?affid=294
Panda ActiveScan Free Online Scanner http://www.pandasoftware.com/products/activescan?
Symantic Online Scanner http://security.symantec.com/sscv6/ssc_eula.asp?langid=ie&venid=sym&plfid=23&pkj=ALUFRHYTINMHDKDCWLL&vc_scanstate=2
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Additional Information read:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
http://wiki.castlecops.com/Malware_Prevention:_Prevent_Re-infection
http://www.castlecops.com/f67-Hijackthis_Spyware_Viruses_Worms_Trojans_Oh_My.html
http://aumha.org/a/quickfix.htm
http://aumha.org/secure.htm
http://aumha.org/a/parasite.php
http://www.castlecops.com/t102301-Hijackthis_Guidelines_Read_Before_Posting.html
http://www.techsupportforum.com/security-center/hijackthis-log-help/15968-updated-important-read-before-posting-log.html
http://forum.aumha.org/viewtopic.php?t=4075&sid=901703d08c2ace31389ffef2d84b6607
2007-06-01 18:38:37 · answer #1 · answered by Anonymous · 1⤊ 1⤋
Get an anti-spyware program like Ad-Aware. They have a free version that is very good. Or Spybot is another free program that works well, but it is not always compatable with some anti-virus programs.
2007-06-01 18:25:24 · answer #2 · answered by Anonymous · 1⤊ 0⤋
As others have said, get Ad-Aware and Spybot.
My Networking instructor advised all of us students to get both of those programs, and also Hijack This. Plus some type of anti virus, such as AVG (which you can also download for free...I think)
2007-06-01 18:30:49 · answer #3 · answered by OliveOyl† 2 · 0⤊ 0⤋
I don't know how to get red, but on how to get rid of it is the one i can offer a little..just go to filehippo.com and you can choose a variety of different cleaners and anti-spywares available..the adaware free edition for one comes out handy and user friendly for home-PC use..it somehow advised to use one representing each, eg; 1-antivirus,1 anti-spyware, 1 cleaner, etc-etc....
hope this has been of little help.
2007-06-01 18:30:42 · answer #4 · answered by leslie 1 · 0⤊ 0⤋
i suggest first u use disk cleanup from start- all programs - accesories - system tools......and to get rid of spyware u can use a software called called spy doctor or spy terminator......and u can also use pc-maid for cleaning up ur pc....
2007-06-01 18:24:04 · answer #5 · answered by d_champz_here 2 · 0⤊ 0⤋
You are screwed my buddy, you've got an excessively crappy malware virus... So he formatted your rough force? and reinstalled home windows? and it nonetheless now not operating? I have visible that on my men and women computer, i could do not forget exchanging your rough force simply to be riskless, you'll regularly promote your historic one on craigs record or anything...
2016-09-05 19:35:01 · answer #6 · answered by murchison 4 · 0⤊ 0⤋
go to download.com and download spybot,and adware for free
2007-06-01 18:24:43 · answer #7 · answered by thomasl 6 · 1⤊ 0⤋
http://www.bleepingcomputer.com/forums/forum55.html
2007-06-01 19:01:54 · answer #8 · answered by acklan 6 · 0⤊ 0⤋