I found out that my nw car has a bad cylinder, should i allow the dealership fix it or demand a new engine or car. The car is less than a year old and only 20,ooo miles. I heard knocking in the engine 10,000 miles ago and they said it was normal.what do i do help please!!!!
2007-06-01 16:42:44 · 10 answers · asked by mrgymagik 1 in Cars & Transportation ➔ Car Makes ➔ Volkswagen
They let it go 10,00 miles before taking action?
Bad cylinder and knocking- have they said what exactly they think failed? Connecting Rod, Wrist pin, Piston, Crank bearing?????
Most dealers will try to fix some of these, but upon examination may change their mind and replace the engine. VW isn't as bad as Toyota and Honda about this. You have a 100,000 mile engine warranty? If so let them do it, scary but safe. If not raise cain for a new motor, because scab patching till the warranty expires is not REAL CUSTOMER SERVICE.
The 10,000 miles with the problem should be very upseting to you. What if your engine failed during a critical trip or bad conditions due to their negligence. "That is normal" is so blatantly bad a thing to tell a cust.
ASE Cert Auto Tech, 92 GTI16V 2.0L
2007-06-02 05:56:43 · answer #1 · answered by Anonymous · 0⤊ 0⤋
If it is a bad cylinder, and the dealership wants to replace it, let them. Fighting for a new engine now won't do you any good until they've tried the cheaper fix. IF they replace it and you continue having problems, you have a better chance of getting the dealership to replace what you want (a dealership will always only go for the cheapest fix at first and if you want something else, they'll, in many cases, either refuse to do it, or say they'll do it but you have to pay for it). If you have problems after the cylinder is fixed, I would think about reporting the car as a lemon, with only having 10,000 miles, you shouldn't need a new engine already
2007-06-01 16:51:19 · answer #2 · answered by aett24 2 · 0⤊ 1⤋
there could be a lot of variables here. i had a vehicle once that lost a piston under warranty. they replaced the one piston. a year later after the vehicle was out of warranty i lost another cylinder. I then had the whole engine rebuilt to correct that problem. that might not be the case in your scenario. i would let them fix it there way. but i would emphasize to them that you told them something wasn't right at 10000 miles and what they told you in return. so this time this issue had better be taken care of correctly. it's hard to deal with people on these issues. that's the reason you bought a new car. you didn't want problems. (if the actual cylinder is cracked or broken you deserve a new engine. not an cylinder sleeve) i hope this helps. good luck
2007-06-01 19:55:04 · answer #3 · answered by doug h 5 · 0⤊ 0⤋
The engine is is too new for just rehabbing one cylinder. Get in touch with VW, The phone and address info will be in your owners manual. Explain what the dealer did in telling you "it's normal bull ^@$%" which they pull on anyone that doesn't know cars very well. Contacting VW will put pressure on the dealer to fix your car. I would only go with a new engine as the car is too new for a cobble job of fixing 1cylinder. They should have fixed it as soon as you brought it in the first time. Tell VW that the dealer took advantage of you , women are a big market now and the manufacturers don't like dealers messing around alienating one of their biggest group of customers . You might drop the words to the dealer ' Well my lawyer said that I had been unfairly taken advantage of, and he will be glad to help see that your are treated fairly ( by the dealer) You don't need a lawyer to use that line. Get your car fixed, no rebuilt or repair.
2007-06-01 17:28:17 · answer #4 · answered by redd headd 7 · 0⤊ 0⤋
I think if a cylinder is bad, the dealer will have to replace the engine anyway. It depends largely on the definition of bad. If a piston pin was the cause, and did no damage to the cylinder walls, then no need to replace engine. Basically let them fix it under warranty, and if have more troubles, they have two more tries to get it right or lemon law applies.
2007-06-01 16:56:16 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Just because the numbers are there does not mean it can do it. Besides, I bet you will find that"electronic device" is limiting the RPM so you don't "blow up the motor". In other words stick it in a lower gear and see it you can max out that gear or is there something stopping it from going faster? The govenor. I have one in my car which seems to be related to the speed of the fuel injection pump has reached its limit. And mine is not an electrical control, it just can't go that fast mechanically without "coming undone" so to speak. The company that makes the fuel injector probably said...this is how fast our unit is good for. Any faster and it will break. Everything has a limit.
2016-04-01 10:41:26 · answer #6 · answered by Anonymous · 0⤊ 0⤋
lmmfao... you want volkswagen customer service to give you a new engine or car?
hahaha... sorry, anyways.
Youre not going to get a new car. This is what happens when you buy cars from companies that could give two shits about their customers.
If its a bad cyl, the dealer has no choice but to replace the engine. You cant just pull a cyl out and change it.
The knocking is probably because youve been using regular fuel when premium is required... so yeah, it would be normal at 20,000 miles
2007-06-01 18:28:07 · answer #7 · answered by Anonymous · 0⤊ 1⤋
That means you need a spark plug. I blew one going 125 in a 65 in Kentucky back in 1997. I just replaced a spark pplug and all was well. It's usually not as bad as it sounds.
2007-06-01 16:46:11 · answer #8 · answered by Chris B 3 · 0⤊ 1⤋
I'd threaten them with legal action if they don't fix ALL under Warranty!
There's also the Lemon law, but that usually falls in after multiple repair attempts.
2007-06-01 17:08:03 · answer #9 · answered by Anonymous · 0⤊ 1⤋
no,no,no, just look for a good machanic and have him replace the cylinders or adjust them i would have to hear it to know what is wrong with it.
2007-06-01 16:55:55 · answer #10 · answered by almos j 1 · 0⤊ 3⤋