I wanted to know how I could go about filing a complaint, and if I have a valid complaint to issue. About a month ago I recieved a letter from a law firm demanding payment for my condo fees. I had fallen 2 months behind due to a serious family illness. They wanted just over $800 which didn't make sense because my condo fees are just under $200 a month, so this amount was almost double what I owed. So I called them and asked for an a breakdown of the fees. They sent me a copy of a faxed ledger which was smudged & hard to read. I couldn't figure out how they were coming up with the total. So I called again and explained that it still didn't =$800. They never called me back. Yesterday I got a letter stating I now owed $1400 (its only been a month) & that a lein was placed on my house. I called back for an explanation and the attorney was biligerent towards me, called me stupid, etc.. When I said it didn't add up & I wanted to know the total legal fees, she said well it changes.
2007-05-30
00:56:19
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7 answers
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asked by
Anonymous
in
Business & Finance
➔ Credit
She then told me that they bill after the fact. I really had to press her for the information and she continued to essentially call me stupid during this exchange. I kept saying that I just want to resolve the issue and pay the bill but it wasn't adding up! Again I asked her about the legal fees. As it turns out the more time that past the higher the legal fees they charged. In one month the legal fees almost tripled! Now I understand why they never called me back or responded to my letter, it wasn't in their best interest to do so. She kept saying she wasn't obligated to give me anymore information that what I owed, she wasn't required to tell me the legal fees . That just doesn't seem right. I am sending them a check today just to remove the lein, but do I have a valid complaint for my treatment and the excessive legal fees. To put it in perspective. Of the $1400 owed more than 1/2 of that is legal fees.
2007-05-30
01:01:53 ·
update #1
acermill, before I purchased the property I was given the association documents, from the original agreements in 1980, after I closed I asked for the updated documents because the original had a pet policy that was not in line with what I was told. They refused to give me the documents unless I paid them $250, so I don't actually have the condo association bylaws and they will not provide me with them. : (
2007-05-30
03:50:55 ·
update #2
Navy Sailor - GAI if you read my entire question you would have noticed that I said that I did sent them a check, my question was not whether or not to pay them but whether or not I had a valid complaint about there conduct.
2007-05-30
11:40:40 ·
update #3