You all HAVE to READ this ......it is HORRIBLE?

Question

WELLINGTON, New Zealand — A New Zealand mother who needed an electric oxygen pump to breathe died after an energy company cut the power to her home due to an unpaid bill, her family claimed Wednesday.Police said they launched an investigation into the death of Folole Muliaga, 44, on Tuesday, in the northern city of Auckland, which happened within hours of state-owned company Mercury Energy cutting power to her house Mercury general manager, James Moulder, said the company was devastated by the woman's death and was conducting its own investigation to determine what happened.He refused to say how much money Muliaga had owed the companyMuliaga, a schoolteacher with four children ages 5 to 20, had been off work since February with an illness when a Mercury Energy rep arrived on Tuesday to cut the electricity, said Sheehan, a nephew of uliaga's.
and her son told the technician she was dependent on the oxygen machine to live but he cut the power and left ,911 was called she but she died

This is horrendous to me was these kids mother s life worth several hundred dollers to them .Why did they not wait for her to be taken to a hospital or somewhere it is just horrible I think everyone should email this company and tell them how horrible the are.

www.mercury.co.nz/Contact/Default.aspx

this is the contact link on their customer service page

yep it is definatly true I got it off fox news webpage please please email these horrible people

Answer 1

I hate how people are more concerned with money and power than actual people. How this could happen makes me sick. I hope they get to the bottom of who is responsible and see that it never happens again.

Answer 2

The livelihoods of the people who own and work at the power company depend on customers paying their bills. The nephew and the son made sure to tell the technician about the woman's oxygen pump when he arrived, but nobody bothered to pay the bill, make a payment arrangement with the power company or inform the company when all the past due notices arrived that a resident in the home relies on an oxygen pump for survival. You know, if you are direct with a company about your inability to pay, they're almost always willing to work with you.

I realize that a huge error was made. The technician should have called his supervisor or given another warning. I don't know why he didn't take the warnings of the nephew and the son seriously.

And by the way - this isn't all about profit. The article clearly states this is a STATE-OWNED company. You probably would have received nicer treatment from a privately owned company. Whenever the government owns anything, there are rules and procedures to be followed and very little flexibility. That's the nature of government bureaucracy.

Answer 3

It's tragic, but how can you blame the power company? Do you think they have ESP? You cant trust the story that the technician was told, do you really think someone would cut the power if they knew someone would die, isnt that called murder or at the least manslaughter? Who would want that on their conscience?

I think the whole blame is on the family, they let their mother die by not being responsible about their power bill, all shame on them I say. They are trying to shift the blame for their own fatal stupidity and it's very very sad.

I know these big companies are heartless, and im normally totally against their heavy handed actions, but in this case I think they are being unfairly victimised. Who knows the whole truth? Definitely not us as you can read.

Answer 4

Companies do that here all the time, and people are killed every year in the good ole USA the same exact way!

In my state, and I assume others, because of the power companies lack of morality, we have a law that says they cannot turn power off during the winter! If we didn't have it, they would be doing it!

As far as oxygen, most people have oxygen tanks as well as they can't be slaved to an oxygen machine! Something fishy here!

Answer 5

Thats just wrong.
Now her children have to go on with there lives knowing that their mother died because the elecrtric company wanted some money.

Answer 6

Wow....you'd think they wou;dve had a backup generator since it was a life or death situation. Poor kids....hope the power company gets their butts sued & the kids have money to survive until adulthood.

Answer 7

she died happy watching soaps and eating bon bons. if she can't pay the electric bill she cannot provide for her children so the kids are now better off. they do not need McDonald's, CHIPS AND CANDY OR THEIR MOMMY! WRITE YOUR CONGRESSMAN THEY HAVE THE HOUSE AND SENATE SO ODDS ARE YOURS IS A BLEEDING HEART LIBERAL DEMOCRAT!!!!!!

Answer 8

Dear USA, Eu, Australia ...
When profit is more important than people, we are a doomed soxciety.

Answer 9

if this is true then it was murder. I hope you all will join together to help those children, I know you are a good people.

Answer 10

What is your question???