Using Remote Assistance when both computers have wireless routers?

Question

I'd like to be able to help someone via remote assistance, but we both have wireless routers and I've heard this may be the cause of our problems.
He invites me via the attachment on e-mail (we don't use messenger), but we can never connect.
I've heard you have to forward a port, but which one? Also do you forward to http, tcp etc. etc.
We're in different countries so I can't exactly go round there.
Can anyone help?

Answer 1

Your respective routers are blocking Remote Assistance, and this is very common.

Try this instead:

Answer 2

in basic terms laptop's connecting employing a LAN cable can LOGIN to the router menu. the router incorporates a filter out table. you are able to enter the MAC addresses of each gadget into the filter out table. once then you definately enable MAC adrdess filtering in basic terms the instruments with those MAC addresses can connect. that's regardless of any PASSkey value. in step with probability you have the MAC handle filter out ON. maximum childrens ought to examine router status to enable them to locate and set video games up for innovations of gameplay over the internet to strengthen speeds. i assume thats what they have been as much as. All passkey values may be hacked, interior of 500m employing hacker application monitoring the indicators. the only actually secure thank you to apply a router is with the on the spot sign OFF A router additionally has yet another table for VPN connections. via employing the internet, any laptop understanding the info fo the VPN entries can connect on your router and benefit get right of entry to on your community. it could be very uncommon to enforce a VPN right into a house equipment as they are often used any opposite direction around, ie , to connect your place laptop to a place of labor community. log in on your router, and initiate employing your MAC handle filter out verify that there arent any VPN connections indexed. turn off any gaming NAT settings that would have been adjusted.