I have my VISA card and a taxi company charged me last July about $500 which I did not use. I called VISA last August and they said they will examine it. But I'm in foreign country and couldn't answer their phone after the examine they did. Then last month, I finally called them back and they said the have my signature for the $500 so I said I need to see it and they sent me the signature and it does look same with mine but I'm 100% sure that I did not used $500 for taxi. First of all, I have never been to the place where the taxi went to.
VISA company said they can't do anything anymore because the bill is too long time ago and if I wanted to do something with it, I need to do with police or the taxi company.
Has anyone experienced same or similar thing? What did you do?
2007-05-20 16:29:13 · 8 answers · asked by Anonymous in Business & Finance ➔ Credit
Is it too late by the way? It was last July and now is.........May
2007-05-20 16:39:19 · update #1
1. Visa stands for Visa International Service Association. The company consists of six different entities. Each segment focuses on one particular geographical area, providing offers and meeting regulations that vary from region to region.
2. There is a huge variety of credit cards suited both to the corporate and consumers. For every $100 that consumers spend, approximately $14.60 is spent with a Visa-branded product.
3. More than 500 million Visa credit cards are currently circulating in United States. This is the nations leading electronic payment brand.
4. No credit cards are directly issued by Visa. An association of member banks provide cards to its wide customer base.
5. Visa is accepted in over 150 countries around the world. This makes it as one of the most universal credit cards available. The wide acceptance of Visa is substantiated by the fact that more than 20 million merchants accept Visa cards across the globe.
6.Security for its cardholders is the first priority for Visa. To achieve this Visa has adopted a "Continuous Monitoring" system. Unusual credit card transactions are quickly tracked and recorded. Visa also has a free helpline for identity theft.
7.The 3-digit code found on the back of the card of Visa card provides greater security. The information can be provided when making purchases. It makes sure that every transaction is authentic.
Visa is continuously evolving and adopting strict security measures to counteract the high-tech fraud. Great efforts are made to improve member benefits and provide a virtually universal card acceptance. With the wide range of credit cards issued by Visa, you are sure to find one that makes your life easy. Read more about visa card at: http://www.credit-card-gallery.com/visa_credit_card.html
2007-05-20 20:55:28 · answer #1 · answered by brady ewart 3 · 0⤊ 0⤋
You waited too long. Usually if you see a discrepancy in your bill you need to act right away, even if you called them back in August. It's being 9 months already, you can try and call them back, but you need it to resolve the matter right when you first notice it. I believe it is not yours and probably they do too. But when you wait too long there is so little that can be done. Somebody have to pay the 500 for the taxi company and its not going to be Visa. First thing you need to do is file a fraud or Identity theft complaint with the authorities in your country. Then file a claim with the Visa company to see if they eliminate this do to the fraud or if they can reduce something or make a payment arrangement if they are not willing to reduce this amount also send them a copy of the complaint you made. From now on look at your statement weekly over the Internet and as soon as you received by mail and if you see anything that you haven't use report it right away. Change your passwords and request another card. This companies also have a way to let you know there's being a charge to your card that exceeds a certain amount. Hope this help!
2007-05-20 16:47:19 · answer #2 · answered by Demi 4 · 0⤊ 0⤋
I have had similar situations, wherein someone was taking my credit card out of my purse and using it all the time; I just call the 800 # and tell them it was unauthorized - they credit it back with "provisional credit" and I sign a paper that they mail to me, which I give them more details - of the things I didn't authorize. It wasn't a taxi though - it was gas stations, classes, things like that. They can't make you pay for something you didn't use.
2007-05-25 18:25:08 · answer #3 · answered by Patrick B 2 · 0⤊ 0⤋
Call Visa again. Ask to speak with a manager. Don't just take the word of the telemarketer on the phone. Keep going as high as it takes to get this mystery solved.
2007-05-20 16:33:41 · answer #4 · answered by kingsley 6 · 0⤊ 0⤋
Get in contact with the credit reporters (experian) and have them send you your free credit report. If the charge appears on the report then you can use the credit reporting company to dispute the charges. Especially if your identity was stolen.
2007-05-20 16:39:16 · answer #5 · answered by mmasters83 1 · 0⤊ 0⤋
Since you're a minor, you should have your parents file a complaint against the Bank . If they do not get a reply, then have them file a complaint with the Banking Commissioner.
2007-05-20 17:12:12 · answer #6 · answered by Anonymous · 0⤊ 0⤋
see the police but first get in touch with visa
2007-05-27 09:01:48 · answer #7 · answered by Shark 7 · 0⤊ 0⤋
call and file an online ticket
2007-05-20 17:04:32 · answer #8 · answered by Anonymous · 0⤊ 0⤋