we feel that the service of a bailbondsman was missrepresented inoder to make a large charge on my wife's credit card. She verbal gave card info, but she signed nothing. Is she legally able to cancel the charge that is now pending on her account?
2007-05-19 11:52:35 · 6 answers · asked by Steve A 1 in Business & Finance ➔ Credit
You need to check with your states purchasing contracting laws as it wil vary state to state. Do that quick. Visa has a customer satisfaction clause better than AMEX who is like screw you if you signed. Visa is good with working with you. Call your bank and find out quick and then file a dispute.
2007-05-19 12:08:26 · answer #1 · answered by agcgartner 6 · 0⤊ 0⤋
Yes, she is still liable for the charge. Companies pay more for the processing fees when taken over the phone or internet because of a higher rate of chargebacks, but it is still just a valid of a charge as if she signed it. If you feel there was fraud involved or the services promised were not provided, you can dispute the charge. The company that made the charge then has the right to provide proof that they provided what was promised. A much better way to handle it though is to contact the bail bondsman first. Tell them why you think you were overcharged and ask them to refund part of the charge.
2007-05-19 12:05:17 · answer #2 · answered by Brian G 6 · 0⤊ 0⤋
Yes if she gave the info. Did they then provide the services? If so, why not pay for them? If not, cancel. On the credit card bill, you can read how to dispute a charge also. But I suggest you try to undo the charge with the bb co now.
2007-05-19 11:57:27 · answer #3 · answered by CarlisleGirl 6 · 0⤊ 0⤋
By giving the card info, she implied that approval. She should write to the credit card company disputing the payment, but I'd try to work with the bailbondsman first. If he did not provide any services (in other words, didn't provide the bond), then I don't see how he can charge her other than for preliminary time.
2007-05-19 11:58:13 · answer #4 · answered by CarbonDated 7 · 0⤊ 0⤋
If she gave the info to them, and they provided the service, then sounds like she owes it unless they charged her card something different that what she agreed to - if that's the case, dispute it with the credit card company.
Often they'll ask for the number from the back of the card as verification.
2007-05-19 12:52:51 · answer #5 · answered by Judy 7 · 0⤊ 0⤋
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2016-12-29 14:15:01 · answer #6 · answered by montogomery 3 · 0⤊ 0⤋